Vizio, the number two selling brand of LCD in North America, announced today a retail price drop of $20 to $100 for its line of 19-inch to 55-inch HDTVs citing “sufficient” inventories, according to an article published this morning by Twice.
As we reported here and here, some Vizio customers have been told that their defective 13.5-24 month old televisions are “un-repairable.” Vizio claims its sets are repairable and that miscommunications between customer service reps and set owners caused the problem. However, Vizio’s parts pricing policy often makes the repair cost greater than the replacement costâ€â€even of sets that fail within a week of warranty expiration.
Even within the warranty period Vizio often opts to ship customers used, refurbished TVs Vizio calls “recertified,†rather than repairing them.
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Key price reductions include the following models:
E190VA – was $178 now $158;
E220VA – was $228 now $198;
E260VA -was $298 now $278;
E3D320VX – was $498 now $468;
E321VL-was $318 now $298;
E371VL-was $448 now $428;
E421VO-was $498 now $478;
E3D420VX – was $698 now $648;
M421NV– was $698 now $648;
M420SV – was $748 now $698;
470VLE – was $648 now $598;
E470VL – was $748 now $698;
E3D470VX-was $898 now $848;
E552VL – was $1,098 now $998
To date Vizio has made no changes to its warranty or post warranty parts and labor programs. To learn more about these issues check out our article here.
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2 Comments
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actually that’s the case on all HDTV’s if something happens Out of Warranty is actually cheaper just to buy a new one.
And also coming into swap out a broken tv within warranty instead of fixing is not isolated to Vizio.
We have two Vizio’s and one Samsung, the Samsung started acting wonky, flickering etc and would randomly shut itself off. Samsung sent the local repair affiliate who checked out it out and then put in for a refurbed to shipped in. I asked why he couldn’t just fix it and he flat out said, it’s cheaper for Samsung to swap them out as opposed to paying us to fix it.
and also if anyone is interested in seeing what Vizo’s current Warranty is instead of an outadated one from 2007 and
“Units 30†or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit and does not include de-installation or re-installation of the product. However, in some cases, it may be necessary to send the unit to a VIZIO service center. VIZIO will cover the transportation charges to and from the same customer location.”
http://www.vizio.com/support/
Great article, except NONE of your “HERE” links appear to work. When you click them you get the following:
Easy, tiger. This is a 404 page.
You are totally in the wrong place. Do not pass GO; do not collect $200. This is an error page. You might have stumbled here by accident or the post you are looking for is no longer here.
Fixed