Best Buy corporate communications responded to HD Guru’s  “Hack” post involving a Texan’s phone number and address appearing as the “ship to” information in his Best Buy password protected on-line account (link).

According to the Best Buy spokesperson, the information had been altered during a 2009 system test at the behest of HD Guru but due to a phone representative’s error had not been switched back to the correct information.

The spokesman said Best Buy’s investigation revealed this had occurred back in 2009 when I had a problem ordering a laptop for home delivery.

This would be completely plausible, if I had indeed order a laptop for home delivery from Best Buy in 2009.

However, I have never ordered a laptop or any item ever for home delivery from Best Buy, so the hacking issue remains open.


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