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	<title>Comments on: Is Your HDTV A Toxic Asset?</title>
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		<title>By: Poppies</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-52726</link>
		<dc:creator>Poppies</dc:creator>
		<pubDate>Fri, 21 May 2010 20:12:08 +0000</pubDate>
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		<description>My Vizio 42&quot; LCD TV screen went blank yesterday - Vizio tech thinks it is a back-light failure.  After speaking with the Vizio rep, we felt like we were getting the runaround, and found this website, which scared the heck out of me as far as getting help.  However, we have had a good experience, as least this far.  We bought our TV at Costco almost two years ago.  Our warranty is for two years, and Costco Concierge Services was very gracious and helpful and said they will make sure our TV gets repaired or replaced.  Vizio seems to be very helpful, also.  We&#039;ll see - we have a repair visit scheduled for a week from now.  So far, though, it seems that they are handling it very well.</description>
		<content:encoded><![CDATA[<p>My Vizio 42&#8243; LCD TV screen went blank yesterday &#8211; Vizio tech thinks it is a back-light failure.  After speaking with the Vizio rep, we felt like we were getting the runaround, and found this website, which scared the heck out of me as far as getting help.  However, we have had a good experience, as least this far.  We bought our TV at Costco almost two years ago.  Our warranty is for two years, and Costco Concierge Services was very gracious and helpful and said they will make sure our TV gets repaired or replaced.  Vizio seems to be very helpful, also.  We&#8217;ll see &#8211; we have a repair visit scheduled for a week from now.  So far, though, it seems that they are handling it very well.</p>
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		<title>By: David</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-36148</link>
		<dc:creator>David</dc:creator>
		<pubDate>Wed, 13 May 2009 18:58:31 +0000</pubDate>
		<guid isPermaLink="false">http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/#comment-36148</guid>
		<description>I guess I will throw out a little opinion.  I agree that the Sony&#039;s of the world have a better service background, of course they also charge you for that service.  Quality is a very hard thing to determine (especially for the component level).  I will not claim to know what parts are made by whom, but if you dare open your lcds (Sony, Vizio, Panasonic, etc.) I bet you will be surprised to find some various parts made by the same companies.  Sony may own some of their manufacturers, but I bet that those same manufacturers built components for other companies.  And I must point out that if these less expensive units were not being sold that you would be paying a lot more for your LCDs from Sony.  That is how capitalism works.  Someone sells something for less, and that causes other companies to figure out ways to cost cut their products.  So they may be off your list of things to buy, but I will be going for the least expensive unit with the most to offer for the price.  I am an educated buyer and will spend some time learning about the warranties, and purchasing a unit that will be the best value for my hard earned money.  I don&#039;t buy Sony, just because the service is easier to obtain.  And I don&#039;t buy Vizio just because it is cheaper.  I study, and learn what I need to know before purchasing.  I know what my limitations are going to be, and make a decision I cna live with.  I don&#039;t think it is completely fair to lump all these companies into the same pile.  Just as it is not fair to judge a unit as greater than another solely on the ability to get that unit repaired easier.  I have been a electronics consumer for many years and can say that any electronic device is going to have manufacturing defects possible.  It is possible to buy a Sony that will die a day after the warranty is out and at the same time have a Vizion that will last for a long time.  But also don&#039;t forget that you need to know the hours each set is rated at.  It may be that you only watch an hour of tv a day and it will last for years on end, but those who watch non-stop, may find the lamp is dead faster.  Also don&#039;t get your panties in a wad over this.  There are so many more important things in life to get all bothered by.  If I buy a Vizio and it dies in 3-4 years I am probably not going to want to have it repaired since it will be outdated and those fancy 240hz lcds will be available for me to buy, since I only spent half of what I would have, I would be able to buy one at that time.  So sometimes it is good to save money on something that is going to be outdated in a few years anyway.  Just don&#039;t get so uptight about all this and go outside and enjoy a sunny day with the family.</description>
		<content:encoded><![CDATA[<p>I guess I will throw out a little opinion.  I agree that the Sony&#8217;s of the world have a better service background, of course they also charge you for that service.  Quality is a very hard thing to determine (especially for the component level).  I will not claim to know what parts are made by whom, but if you dare open your lcds (Sony, Vizio, Panasonic, etc.) I bet you will be surprised to find some various parts made by the same companies.  Sony may own some of their manufacturers, but I bet that those same manufacturers built components for other companies.  And I must point out that if these less expensive units were not being sold that you would be paying a lot more for your LCDs from Sony.  That is how capitalism works.  Someone sells something for less, and that causes other companies to figure out ways to cost cut their products.  So they may be off your list of things to buy, but I will be going for the least expensive unit with the most to offer for the price.  I am an educated buyer and will spend some time learning about the warranties, and purchasing a unit that will be the best value for my hard earned money.  I don&#8217;t buy Sony, just because the service is easier to obtain.  And I don&#8217;t buy Vizio just because it is cheaper.  I study, and learn what I need to know before purchasing.  I know what my limitations are going to be, and make a decision I cna live with.  I don&#8217;t think it is completely fair to lump all these companies into the same pile.  Just as it is not fair to judge a unit as greater than another solely on the ability to get that unit repaired easier.  I have been a electronics consumer for many years and can say that any electronic device is going to have manufacturing defects possible.  It is possible to buy a Sony that will die a day after the warranty is out and at the same time have a Vizion that will last for a long time.  But also don&#8217;t forget that you need to know the hours each set is rated at.  It may be that you only watch an hour of tv a day and it will last for years on end, but those who watch non-stop, may find the lamp is dead faster.  Also don&#8217;t get your panties in a wad over this.  There are so many more important things in life to get all bothered by.  If I buy a Vizio and it dies in 3-4 years I am probably not going to want to have it repaired since it will be outdated and those fancy 240hz lcds will be available for me to buy, since I only spent half of what I would have, I would be able to buy one at that time.  So sometimes it is good to save money on something that is going to be outdated in a few years anyway.  Just don&#8217;t get so uptight about all this and go outside and enjoy a sunny day with the family.</p>
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		<title>By: aaron</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-35309</link>
		<dc:creator>aaron</dc:creator>
		<pubDate>Thu, 30 Apr 2009 19:53:13 +0000</pubDate>
		<guid isPermaLink="false">http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/#comment-35309</guid>
		<description>vizio is an assembler of tv&#039;s. they do not manufacture panels. the panels they use are rejects from first tier companies (sharp,sony samsung,panasonic etc)</description>
		<content:encoded><![CDATA[<p>vizio is an assembler of tv&#8217;s. they do not manufacture panels. the panels they use are rejects from first tier companies (sharp,sony samsung,panasonic etc)</p>
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		<title>By: John</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-35203</link>
		<dc:creator>John</dc:creator>
		<pubDate>Wed, 29 Apr 2009 13:14:08 +0000</pubDate>
		<guid isPermaLink="false">http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/#comment-35203</guid>
		<description>&quot;While the small number of TV&#039;s requiring repairs makes it impossible for us to comment on each brand, a few LCD brands stood out for ease of repair, Sony, Hitachi and Vizio(a newer brand with a number of sets that have done well in our ratings) had few problems associated with repair&quot;

source  Consumer Report&#039;s Electronics Buying Guide  Spring 2009.  

note  Sanyo and Sony scored the best in the amount of fewest repairs score of 1 and 2% respectively   Toshiba, Vizio and Samsung scored the same at 3% and Polaroid and Mitsubishi scored the worse in repair history coming in at 6 and 7%.</description>
		<content:encoded><![CDATA[<p>&#8220;While the small number of TV&#8217;s requiring repairs makes it impossible for us to comment on each brand, a few LCD brands stood out for ease of repair, Sony, Hitachi and Vizio(a newer brand with a number of sets that have done well in our ratings) had few problems associated with repair&#8221;</p>
<p>source  Consumer Report&#8217;s Electronics Buying Guide  Spring 2009.  </p>
<p>note  Sanyo and Sony scored the best in the amount of fewest repairs score of 1 and 2% respectively   Toshiba, Vizio and Samsung scored the same at 3% and Polaroid and Mitsubishi scored the worse in repair history coming in at 6 and 7%.</p>
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		<title>By: Bdubs</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-34925</link>
		<dc:creator>Bdubs</dc:creator>
		<pubDate>Sat, 25 Apr 2009 16:18:12 +0000</pubDate>
		<guid isPermaLink="false">http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/#comment-34925</guid>
		<description>It was hard to read this thread, in fact I stopped only part way down.  Who knows what I missed but If anyone reads all the way down; heres my 1/2 pennies worth. 

First, i&#039;ve been a frugal shopper/car buying\TV buying/lifestyle living person/ instilled in me as a young-in&#039; and I&#039;ve watched as people in the US have gone crazy spending money they don&#039;t have on things they should do without.
  
It&#039;s hard to watch the @$$#oles on lifestyles of the rich and (crook-ed&#039;) I mean famous or MTV Cribbs and not feel like somehow your life hasn&#039;t amounted to as much b/c you don&#039;t have those things....BULL S#1T!  

People aren&#039;t saving up, setting aside for big item purchases they hope to have for 10+ years of service.  This complete shift in paradigm from what it was for most of the last century has caused a fundamental change in the way we get an receive our products.  &quot;Legal&quot; competition is good to a point it prevents monopolies (Microsoft) and stops companies (those that don&#039;t form a cabal to price fix) from gouging customers.  

However, we in our race to have it all now and put on credit have often taken home items that are not of the same quality of other brands simply b/c they cost less (others have a Flat Panel TV...I want one...I&#039;ll buy the Wal-mart special save some money....).  
I&#039;m not saying everyone should be buying the ultra-outrageously-priced-items here I mean the good quality panels, transiter material, capacitors, fluorescent tubes (soon to be LED - come on manufacturers GO GREEN ALREADY) at a reasonable mid range price; manufacturers that make these quality TV&#039;s are feeling pinched and hard by the lesser quality brands.  

The end result is that they too then go for cost cutting themselves...again SOME of that is good...but too much and we lose quality and the products don&#039;t last as long or perform as well.

I had the pleasure of buying my 92 year old grandmother still mobile like a cat a well known LCD TV last year (spare the brand b/c it&#039;s not relevant they all have bad panels or customers have irratic unclean power etc...) and then I had the pleasure of dealing with the customer service, which from start to finish, took more than 2 months to fix my grandmother&#039;s TV.  They sent someone out within a few days and they made the most common diagnosis: bad mainboard so they sent away for the new one, we waited and called and called and called but this new TV that they were still selling in the stores took them 1/6th of a year to get the part sent.

SO, my suggestion to all is to SAVE UP for a decent quality TV first (use that time to research TV -- Find when each company comes out with it&#039;s new models as you will see some of there best deals in the months prior - it happens every year at some point for all TV companies most~but not all~usually around the CES show in the spring).  

And then when you could buy it with your savings, use a credit card (one that doesnt&#039; cost you anything if you pay the balance each month - and pay it off immediately) and one that offers you a warranty doubling up to one year (AMEX, VISA) == mine as some Visa&#039;s do offers a VERY affordable extended warranty.  5 years for my TV was $99; 3 years was $66.</description>
		<content:encoded><![CDATA[<p>It was hard to read this thread, in fact I stopped only part way down.  Who knows what I missed but If anyone reads all the way down; heres my 1/2 pennies worth. </p>
<p>First, i&#8217;ve been a frugal shopper/car buying\TV buying/lifestyle living person/ instilled in me as a young-in&#8217; and I&#8217;ve watched as people in the US have gone crazy spending money they don&#8217;t have on things they should do without.</p>
<p>It&#8217;s hard to watch the @$$#oles on lifestyles of the rich and (crook-ed&#8217;) I mean famous or MTV Cribbs and not feel like somehow your life hasn&#8217;t amounted to as much b/c you don&#8217;t have those things&#8230;.BULL S#1T!  </p>
<p>People aren&#8217;t saving up, setting aside for big item purchases they hope to have for 10+ years of service.  This complete shift in paradigm from what it was for most of the last century has caused a fundamental change in the way we get an receive our products.  &#8220;Legal&#8221; competition is good to a point it prevents monopolies (Microsoft) and stops companies (those that don&#8217;t form a cabal to price fix) from gouging customers.  </p>
<p>However, we in our race to have it all now and put on credit have often taken home items that are not of the same quality of other brands simply b/c they cost less (others have a Flat Panel TV&#8230;I want one&#8230;I&#8217;ll buy the Wal-mart special save some money&#8230;.).<br />
I&#8217;m not saying everyone should be buying the ultra-outrageously-priced-items here I mean the good quality panels, transiter material, capacitors, fluorescent tubes (soon to be LED &#8211; come on manufacturers GO GREEN ALREADY) at a reasonable mid range price; manufacturers that make these quality TV&#8217;s are feeling pinched and hard by the lesser quality brands.  </p>
<p>The end result is that they too then go for cost cutting themselves&#8230;again SOME of that is good&#8230;but too much and we lose quality and the products don&#8217;t last as long or perform as well.</p>
<p>I had the pleasure of buying my 92 year old grandmother still mobile like a cat a well known LCD TV last year (spare the brand b/c it&#8217;s not relevant they all have bad panels or customers have irratic unclean power etc&#8230;) and then I had the pleasure of dealing with the customer service, which from start to finish, took more than 2 months to fix my grandmother&#8217;s TV.  They sent someone out within a few days and they made the most common diagnosis: bad mainboard so they sent away for the new one, we waited and called and called and called but this new TV that they were still selling in the stores took them 1/6th of a year to get the part sent.</p>
<p>SO, my suggestion to all is to SAVE UP for a decent quality TV first (use that time to research TV &#8212; Find when each company comes out with it&#8217;s new models as you will see some of there best deals in the months prior &#8211; it happens every year at some point for all TV companies most~but not all~usually around the CES show in the spring).  </p>
<p>And then when you could buy it with your savings, use a credit card (one that doesnt&#8217; cost you anything if you pay the balance each month &#8211; and pay it off immediately) and one that offers you a warranty doubling up to one year (AMEX, VISA) == mine as some Visa&#8217;s do offers a VERY affordable extended warranty.  5 years for my TV was $99; 3 years was $66.</p>
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		<title>By: fre</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-34887</link>
		<dc:creator>fre</dc:creator>
		<pubDate>Sat, 25 Apr 2009 04:18:35 +0000</pubDate>
		<guid isPermaLink="false">http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/#comment-34887</guid>
		<description>i know perfectly well how service centers work. I work at one who does work for these companies. I dont think you are getting my point, so Ill just let it go.</description>
		<content:encoded><![CDATA[<p>i know perfectly well how service centers work. I work at one who does work for these companies. I dont think you are getting my point, so Ill just let it go.</p>
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		<title>By: John</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-34878</link>
		<dc:creator>John</dc:creator>
		<pubDate>Sat, 25 Apr 2009 02:23:10 +0000</pubDate>
		<guid isPermaLink="false">http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/#comment-34878</guid>
		<description>Actually AmTran which is part of Vizio makes their sets.   What you are doing is mixing up your perception and assumptions and taking them as facts. and Vizio uses ITI for their repair services and Samsung, Sony etc have very very few of their actual repair centers, very few.  They contract out to your local  Tv repair serice center.  If you think Samsung, Panasonic etc have their own service centers on every city and village block then again you are kidding yourself. Over 90 percet of their repair centers are contracted out to local service centers.  

Opinons do equal facts</description>
		<content:encoded><![CDATA[<p>Actually AmTran which is part of Vizio makes their sets.   What you are doing is mixing up your perception and assumptions and taking them as facts. and Vizio uses ITI for their repair services and Samsung, Sony etc have very very few of their actual repair centers, very few.  They contract out to your local  Tv repair serice center.  If you think Samsung, Panasonic etc have their own service centers on every city and village block then again you are kidding yourself. Over 90 percet of their repair centers are contracted out to local service centers.  </p>
<p>Opinons do equal facts</p>
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		<title>By: fre</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-34861</link>
		<dc:creator>fre</dc:creator>
		<pubDate>Fri, 24 Apr 2009 21:57:28 +0000</pubDate>
		<guid isPermaLink="false">http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/#comment-34861</guid>
		<description>&quot;You are seriously fooling yourself if you think fixing a Sony or Samsung out of Warranty having to shell out for both parts and labors is going to be cheap.&quot;

I never said cheap, I said economically viable. Samsung, Sony, and Panasonic ALL provide training to their authorized service centers to help make those repairs viable, and support their products with parts and good schematics(ok samsungs arent the best schematics) while vizio contracts out to onforce to a bunch of untrained(not all) technicians who just swap what they are told. You&#039;ll rarely get component(AKA CHEAPER!~) repair on a vizio, unless the tech you take it to is good and knows their sets through other manufacturers, or gets lucky with some bulged caps or maybe a bad fuse. 

If you still want to argue, lets take a lower tier company funai who make brands like emerson and sylvania. They are cheaper sets, maybe 300-400 for a little 32 in set. How do you get that repair viably? Well, funai makes their own sets and provide SCHEMATICS on those sets. So when that set breaks, I can tshoot it down the component level, say a capacitor or transistor, and get the customer a viable repair. 5-10 bucks in parts and 100 labor would be worth fixing. 

Vizio, doesnt make their own sets, so they dont have this info for repairs, so you are stuck with replacing that 600 dollar board, or that NLA dvd mechanism. 

So which is better, sylvanias which are repairable or vizio where you go buy a new one all the time when it breaks?</description>
		<content:encoded><![CDATA[<p>&#8220;You are seriously fooling yourself if you think fixing a Sony or Samsung out of Warranty having to shell out for both parts and labors is going to be cheap.&#8221;</p>
<p>I never said cheap, I said economically viable. Samsung, Sony, and Panasonic ALL provide training to their authorized service centers to help make those repairs viable, and support their products with parts and good schematics(ok samsungs arent the best schematics) while vizio contracts out to onforce to a bunch of untrained(not all) technicians who just swap what they are told. You&#8217;ll rarely get component(AKA CHEAPER!~) repair on a vizio, unless the tech you take it to is good and knows their sets through other manufacturers, or gets lucky with some bulged caps or maybe a bad fuse. </p>
<p>If you still want to argue, lets take a lower tier company funai who make brands like emerson and sylvania. They are cheaper sets, maybe 300-400 for a little 32 in set. How do you get that repair viably? Well, funai makes their own sets and provide SCHEMATICS on those sets. So when that set breaks, I can tshoot it down the component level, say a capacitor or transistor, and get the customer a viable repair. 5-10 bucks in parts and 100 labor would be worth fixing. </p>
<p>Vizio, doesnt make their own sets, so they dont have this info for repairs, so you are stuck with replacing that 600 dollar board, or that NLA dvd mechanism. </p>
<p>So which is better, sylvanias which are repairable or vizio where you go buy a new one all the time when it breaks?</p>
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		<title>By: John</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-34851</link>
		<dc:creator>John</dc:creator>
		<pubDate>Fri, 24 Apr 2009 18:33:42 +0000</pubDate>
		<guid isPermaLink="false">http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/#comment-34851</guid>
		<description>and also if you keep reading in Panasonic&#039;s warranty it states the repairs may have to go back to the shop.   So wouldn&#039;t that fit into the &quot;Generally&quot; category?</description>
		<content:encoded><![CDATA[<p>and also if you keep reading in Panasonic&#8217;s warranty it states the repairs may have to go back to the shop.   So wouldn&#8217;t that fit into the &#8220;Generally&#8221; category?</p>
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		<title>By: John</title>
		<link>http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/comment-page-1/#comment-34850</link>
		<dc:creator>John</dc:creator>
		<pubDate>Fri, 24 Apr 2009 18:31:36 +0000</pubDate>
		<guid isPermaLink="false">http://hdguru.com/is-the-hdtv-you-buy-really-a-toxic-asset/418/#comment-34850</guid>
		<description>To HD Guru -  This type of service you are claiming Panasonic has is not offered everywhere in the United States.  Panasonic does not have their repair service shops on every street corner in America.  They do what every other company does that have in home warranty service, contract out to TV repair shops througout the country.  In most cases that same repair company is also licensed to service Vizio, Sony, Samsung etc. 
And a loaner set will be mailed to you in these areas.  
So to imply that a Panasonic TV Repair Vans are all over the country is again very misleading, this is just not the case.</description>
		<content:encoded><![CDATA[<p>To HD Guru &#8211;  This type of service you are claiming Panasonic has is not offered everywhere in the United States.  Panasonic does not have their repair service shops on every street corner in America.  They do what every other company does that have in home warranty service, contract out to TV repair shops througout the country.  In most cases that same repair company is also licensed to service Vizio, Sony, Samsung etc.<br />
And a loaner set will be mailed to you in these areas.<br />
So to imply that a Panasonic TV Repair Vans are all over the country is again very misleading, this is just not the case.</p>
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