Update- Read The Latest On Circuit City’s Closing LINK

Addendum
Circuit City’s posted “current” price in a “closeout” store is not the same as Circuit City really charges (at its own website) for the same product. It is tagged significantly higher with five out of five TVs surveyed!
The HD Guru priced five HDTVs at its closeout store in Massapequa, NY. Comparing the original and 10% off closeout prices with prices listed at Circuitcity.com revealed the “current” pre-closeout price written on the price tags was actually $200 to $400 higher than the “real” current selling price of all five HDTVs at CircuitCity.com . After the 10% off closeout price is taken into account, 3 out of 5 HDTVs remained $60-$100 more than the same item at Circuit City’s website!
A Circuit City spokesman was contacted by email. At press time we are waiting for a response (the site will be updated when a response is received). The HDTVs priced are as follows
Model/Store Price/10% Off Price/ “True” Current CCWeb Price
Samsung/PN50A550 $1999.99 $1799.99 $1699.99
Samsung/LN46A550 $1699.99 $1529.99 $1449.99
Samsung/LN52A750 $2999.99 $2699.99 $2699.99
Sony/KDL40V4100 $1399.99 $1259.99 $1199.99
Sony/KDL52XBR6 $3499.99 $3149.99 $3299.99
This week Circuit City (CC) announced the closing of 155 of its stores. The doors of these stores were reopened yesterday (Nov. 5, 2008) for a closeout sale. Hilco Trading is conducting the sale under their sale policies. Visiting a local reopened CC store revealed a “No Return” rule that is markedly different from Circuit City’s previous store policies. Use the information below to help you decide which items you may want to consider purchasing on closeout.
All of the merchandise in the 155 closeout stores is marked down. Currently, sealed HDTVs are 10% off the Circuit City’s tag price. Video game consoles are at 5% off, DVDs and Blu-ray discs are tagged at 20% off, video/audio cables were at 15% off, DVD/Blu-ray players 10% off and TV stands were at 15% off (the percent discount may increase in the near future, depending on how fast the remaining merchandise moves). A warning: all sales in the closing stores are “FINAL” and all merchandise is sold “As Is”. If you take an item home and encounter a defect, you are only covered by the manufacturer’s warranty; there are no returns, refunds or exchanges. For this reason, the HD GURU highly recommends you confirm a sealed HDTV is undamaged before purchase. If you do not check it first and there is concealed damage, the product probably will not be covered by the manufacturer’s warranty. Also, beware that under Hilco’s rules, you cannot “power-on” a new HDTV to confirm it is functional before purchase. This means: if the set is dead when you get it home, you will have to get it repaired under warranty before you can use it. Depending on the maker, parts and service availability, this could take days or weeks.
Open Box and Display Merchandise
All display products are being treated as “open box” currently with the same 10% discount, however, according to the salesperson at CC and confirmed by a Hilco representative, you can try to negotiate with a manager to obtain a lower price. HD Guru suggests you choose the of the make and model you want to purchase before attempting to bargain the price. Also, check out the lowest on-line price for the same model. You can use the HD GURU/Pricegrabber link on the lower left side of this web page. Different types of HDTVs have different issues concerning demo products. Here are tips for all HDTVs and specifics for plasma, rear projectors and LCD flat panels.
On the back of every HDTV is the date of manufacture. Learn the date. You should assume the TV went up on display shortly thereafter, as the big box retailers tend to get the new merchandise upon release and put it on the floor quickly. Based on Circuit City store hours of operation, you should estimate 400 hours a month use. Keep in mind all displays are in the brightest “showroom” mode, which minimizes the life of the light source, phosphors in plasmas, fluorescent lights in LCD flat panels, and lamps in rear projectors. According to the CC salesperson, none of the display products have the original boxes or packing materials (more on this later). Verify the demo model has the following parts, if missing, you will have to purchase a replacement at your own expense and you should use this as a bargaining tool. The Owner’s Manual (replacement up to around $50 for the original, though you may be able to download and print off the manufacturers website), Table Stand for flat panels (replacement cost around $300), Power Cord and included cables and accessories (around $10-$50). Original Box and packing material if you need to ship the TV back to the manufacturer for repair (up to $300 if ordered from the manufacturer). The original factory remote control is required to assure you have access to all functions including service codes (should the set require service adjustments in the future). Check the owner’s manual to assure the remote provided is the same model remote control supplied with the TV (replacement is about $50-$100). Set makers often pack unique remotes for certain models.
Here are the specific caveats for the three types of displays.
LCD
Set makers generally rate the lifespan (to half brightness) of LCD flat panels at 60,000 hours, however these claims are unsubstantiated and one company’s internal test data puts the life at around 15,000-20,000 hours. Therefore, if the demo model is 10 months old, it has already used up about 10%-25% of its lifespan (10 equals about 4,000 hours use). You should bargain the price down accordingly. Make sure you c\Check the surface of the screen for scratches or permanent marring. LCD screens have special surface filters. Screen surfaces are not repairable and require a panel replacement, which costs about the same as replacing the TV.
Plasma
Set makers generally rate plasma lifespan at 60,000-100,000 hours, though this in the lower wearing “home” mode not brighter shorter life “store demo” mode. I guesstimate the lifespan in store demo mode is about one-half the hours (30,000- 50,000). Calculate usage and bargain accordingly based on its remaining life. Also, check for screen scratches and reject the plasma if you see one.
Rear Projectors (DLP)
Check for screen defects (scratches, cracks or marring) and reject the TV if present. Replacing a screen is impractical (estimates cost $400-$700) and probably isn’t covered under the manufacturer’s warranty. Projection lamps generally have a lifespan of about 2000 to 3000 hours and cost $100-$400 for a bulb replacement module. Manufacturer’s lamp warranties (if any) generally cover bulbs for a short periods after purchase (typically around 1-3 months)
Getting Your Flat Panel Back Home Without Damage
You should never lay down a Plasma and LCD flat on its back or face. If placed this way the glass in the screen can easily crack making the TV useless. Flat panels should always be upright (even if in the factory carton) supported on the bottom on a flat surface (such as the back seat cushion). If the display is uncrated, it’s best secured mounted on its factory supplied table stand. Have someone hold it so it does not tip and break while transporting it. An alternative transport method, lean the front face of the TV’s bezel against the seat back, cushioning it across the back panel and edges with blankets to protect it. Once properly cushioned and protected, you may use seatbelts or bungee cords to secure in the TV in place. NEVER have anything apply pressure to the screen and never support the TV on the screen. A cracked flat panel is not repairable, as the panel must be replaced. The cost of the new panel and labor will equal or exceed the price of the HDTV.
DVD and Blu-ray Players
Disc players are mechanical devices and wear out based on usage. HD Guru recommends you stay away from a demo model, however, if you must consider one, make sure all functions work properly such as drawer opening and closing, properly, access doors are not broken and all rear jacks are intact. Confirm the inclusion of the owner’s manual and remote control. Remember, name brand Blu-ray players will be available on sale in a few weeks for $149 or less. Good luck.
Copyright ©2008 Gary Merson/HD Guru® All rights reserved. HD GURU is a registered trademark. The content and photos within may not be distributed electronically or copied mechanically without specific written permission.
Josh
Posted on 7th November, 2008
Are you serious, If your honestly not smart enough to check the web price before you go to store you should be paying more for it. With the release of the new one price promise. Circuit City has released where all prices in the stores are the same as the web less then two weeks previous to the store closings. Many of the tags were probably out of date, because I don’t know about you but if they told me I wouldn’t have a job in four weeks I would ride the clock not work on it. I’m sure like most websites your in the store for five minutes then went home and checked the price.. the rest of the info is really good! I’m not defending Circuit City, but I have worked at three major retailers and have many years in all three. When they go out Best Buy Will just get worse, and one of these little Mom and pop places will comes to take there place and twenty years from now Best Buy will be in same trouble. Circuit City at least is trying to fix things. Best Buy is hurting to, they just have better financing.
Consumer #2
Posted on 14th November, 2008
I am not sure if everyone here understands. The 155 Circuit City stores in liquidation are no longer owned by Circuit City but a liquidation company. They are now Circuit City’s competition. Also Consumer asked about a warranty, warranties are licensed to another third-party, thus tied only indirectly to Circuit City and not affected by its current position. Also, they are not refundable…
Joe C.
Posted on 25th November, 2008
Everyone should read Zentdiam’s post because he explained the situation perfectly.
You have to look at these closing ‘Circuit City’ stores as not really being Circuit City stores. They’ve been sold off to liquidators and this is why they don’t follow any of the policies or practices of CC.
I just bought (11/21) a Samsung LN46A630 from a REAL CC store (not closing) for $1499 when the closing ‘CC’ store had the same set in a box for $1599. I had gone to the closing store first and the thing that made me say ‘no’ (and then go to a REAL CC store) was the answer to a simple question: What happens when I get home and the TV doesn’t work? The answer? Call Samsung because you can’t bring it back.
I ended up going to a REAL CC store and getting it for $100 less and the piece-of-mind that I can bring it back within 30 days.
Annoyed
Posted on 25th November, 2008
You people are retarded. When a company liquidates, the liquidation company owns everything, and discounts are taken off the original prices. With competition being what it is, the discounts at first will not be any better than recent/current sales prices. CIRCUIT CITY DOESN’T OWN THE MECHANDISE. Get a clue.
No I don’t work for CC, I just know how things work.
Patrick
Posted on 2nd December, 2008
I don’t know about Circuit City but I work at Future Shop (owned by Best Buy) and our service plan is a federal reserve so if we go under then the products are backed by the insurance company. Only thing i would do is locate my original invoice because circuit city can’t look it up if it’s closed.
As for Best Buy…we’re doing fine.
We have four billion banked for rainy days and right now our goal is cash flow. We don’t need a profit we just need enough to pay our rent and other costs.
As long as people keep buying the crisis will nd
Joe
Posted on 15th January, 2009
I have to agree somewhat with the above statement from annoyed. I was a GM with Linens N Things. Working closely with the liquidation company, yes in the LNT buyout the 6 liquidation companies purchased the company then liquidated. In most cases, the liquidators DO NOT own the merchandise. They bid the contract to be hired to liquidate the merchandise and fixtures for the out going company. NO ! all prices reflect percent off the ORIGINAL prices. I’ve never increased a price during the LNT liquidation process. However, they do bring in outside merchandise from other wholesalers to sell, I know its cheaper merchandise at higher prices. It still sells fast.
Put up all those circus signs and watch how fast everything sells at even the lowest discount. Sometimes you have to wonder how dumb consumers really are and buy at your own risk. NO RETURNS or EXCHANGES. Thats the rule and it does stick.
$auce$
Posted on 15th January, 2009
I work at C-city and I’m pretty sick of reading these forums which I only stumbled across trying to find updates on the buyout thing. I don’t know who a lot of these people that start these forums think they are, but 99% of the time they have no idea what they’re talking about. They know nothing about the stores procedures or policies yet they think they can tell people what to look for and what to buy. Circuit city employees are not receiving commission and therefore are not trying to screw anyone. I don’t work at a store that closed, not yet anyway, so I can’t speak for those liquidation tactics which are set by the liquidation firm and not c-city. In general, don’t listen to crap about how the warranties are garbage and about how we supposedly doctor items in the store to improve sales. I work in TVs and we don’t do anything to the settings. There is not even such a thing as “showroom” mode like this idiot pointed out. We take it out of the box and plug it in. And yeah sure the warranties are crap… til your tv gets fried by lightning, or has a general defect. Then you come back to c-city months later demanding we help you because your cheap ass wouldn’t spring for an extra $200 to insure your $2000 purchase to begin with. If we do close, I’ll miss the store, the friendly regular customers, and the people there, but I most certainly will not miss any of the arrogant, misinformed, know it all, demanding, rude customers, of which I will probably encounter tons during the liquidation process.
SMARTACVS
Posted on 16th January, 2009
$auce$,
With all due respect, I’m surprised they even let you plug them in. If you are truly unaware of the “demo” mode, found on nearly all recent models in the preset modes, you should probably switch to the shopping cart retrieval department. See, “Demo” is short for “Demonstration”. While you may “Demo” your TV at home, that mode is specifically designed to “demonstrate” the TV in a “showroom”.
Moreover; to spend $200 on a warranty to protect against lightning strikes may seem like pure genius to you, but that same $200 would be better spent on a “Line Conditioner”. Ask one of the TV guys to show you one and explain what it’s for. Instead of just protecting the TV, you can plug your entire HT system into it, and be warranted for $200,000 or so against lightning strikes. Or you could spend $50 and just get a surge supressor, which will come with a warranty just like the line conditioner.
Finally, if it makes you feel any better, cameras don’t actually steal your soul. Really… they don’t. That’s just a common misconception among people with your level of expertise.
poky43
Posted on 17th January, 2009
Just as the liquidators came into Whitehall jewelers and marked up things 8-10 times what they should have retailed for, so will this place. Maybe not quite as high, but this is how the game is played. They also bring in any crap they have and stick it in the store. At cc I assume they will load it up with tons of video games and dvd’s thye bought from other out of business stores. Otherwise they would wipe out that stock in a couple weeks. No deals here til feb sometime, and then, BE CAREFUL !!!!!!!!!!
Szasz
Posted on 17th January, 2009
The course of action that every smart shopper who enjoys seasonal closeouts (you know when you can get a 15 foot chocolate santa clause for $1.19)knows that you case the joint first (noting prices and discount amounts). THEN, you keep going back until the prices fall and fall and……….fall. It doesn’t matter if the Dalai Lama is doing the liquidation or who technically owns the property being sold – they hire “liquidators” for a reason. Probably much like hitmen hire “cleaners.” They will absolutely mark things up to mark them down. Heart has nothing to do with fishing whatever money you can get back out of the toilet once it is swirling the bowl. Patience will be indeed a virtue for those looking to get a true deal. Going in once, finding prices and making decisions isn’t going to get anyone a deal. It will take “casing the joint” and a small amount of diligence.
circuit city employee
Posted on 17th January, 2009
ok so i clearly work/worked @ circuit city and the reason the prices are high because thats the price we get things @. k heres how it works
b4 bankruptcy we sold things below retail price in hopes you guys buy accessories and warranties and Firedog.
so because CC is no longer owned by CC its owned by a government liquidation company everything guys back to the price that we pay for it. thats just the way it works. I’m srry our failure disappoints u but please if some people could stop coming in and yelling at the sales associates because of the prices we cant legally change them the company guys look over EVERY receipt we cant do anything about it just be patient instead of bum rushing us and expecting 50% off its just dumb i got yelled at some many times today and people were so rude and disrespectful like r u kidding me? i just lost my job! 340,000 people just lost there jobs. its called respect learn and use it thanks 4 letting me rant
by the way i dont get commission im spending 20 minutes we people yelling at me because the 4 gb laptop they want isnt cheap enough even though its $599 and u can get the same at best buy for $749 and the warranties ARENT EVEN RUN BY CCITY
circuit city employee
Posted on 17th January, 2009
ok so i clearly work/worked @ circuit city and the reason the prices are high because thats the price we get things @. k heres how it works
b4 bankruptcy we sold things below retail price in hopes you guys buy accessories and warranties and Firedog.
so because CC is no longer owned by CC its owned by a government liquidation company everything guys back to the price that we pay for it. thats just the way it works. I’m srry our failure disappoints u but please if some people could stop coming in and yelling at the sales associates because of the prices we cant legally change them the company guys look over EVERY receipt we cant do anything about it just be patient instead of bum rushing us and expecting 50% off its just dumb i got yelled at some many times today and people were so rude and disrespectful like r u kidding me? i just lost my job! 340,000 people just lost there jobs. its called respect learn and use it thanks 4 letting me rant
by the way i dont get commission im spending 20 minutes we people yelling at me because the 4 gb laptop they want isnt cheap enough even though its $599 and u can get the same at best buy for $749 and the warranties ARENT EVEN RUN BY CCITY its a thrid party ge electronics stop telling me its not worth it wen 13 months later ur freakin manufacturer warranty runs out and u want me to replace it no btw ccity is still selling warranties
wait dont buy were gonna decrease it 10% for ever 2-3 weeks if u dont buy we will have in stock @ like 50% off be smart not stupid wait! god everybody was rushing in today i was like y? this was on sale mad less a week ago and u were sitting on ur ass people just get excited at others failures lol fml
Not buying the hype yet
Posted on 17th January, 2009
I just stopped into my local CC to see the prices on their large screen TV’s. I have a specific make/model in mind that I want to buy. Their price was $1299. Best Buy has been seeling the exact same TV for $1199 for weeks. And they were selling it for $999 before Christmas! You know the retailers are still making money, even at the $999 price. Anyway, when I mentioned the price difference, the salesman immediately became rude and said he has no control over the price and that they aren’t even Circuit City anymore, they’re owned by a liquidator… blah blah BLAH! I simply responded by asking him if he wanted to liquidate this TV. He said yes. I offered to buy the TV at that moment for $999 and he threw up his hand in my face and said – quote – I’m not even going to talk to you – unquote. He walked away and so did I. Good riddance Circuit City.
Camry
Posted on 17th January, 2009
You guys are freaking sick! All you want to do is see failure! You’re all going to “hit up the sweet deals”and you really care nothing about those people who lost or are losing their jobs right now. Like someone said, it is no longer Circuit City who controls the prices, it’s a third party liquidator. They brought the prices back up to MSRP as would anyone. You need to just suck it up and deal with it. Maybe for once stop thinking about yourselves and maybe show some compassion for those 30,000+ left unemployed. As for the extended warranties, they are backed by a third party and if you go to circuitcity.com you can get more info. The site is no longer functioning, it is just a page explaining the situation so there’s no navigating involved. Best of luck to you guys and your selfish ambitions! I hope you the best in your lives and I pray you never have to go through losing your jobs like this!
AmazonsStillCheaper
Posted on 18th January, 2009
Well my golly…it is almost as if the way people shop and find deals is changing…
Sadly one day most box stores will likely close…when people figure out online pricing is almost always better…and stores will realize people are in their stores just to look…and interact with other people…as closures hit interaction will incline…and our society will become less social…and perhaps a virtual store with avatars will be created so we can virtua-shop. sigh.
Still…I’d rather get my HDTV for $50 cheaper, and with no shipping and no tax.
Not buying the hype
Posted on 18th January, 2009
While I certainly feel bad for the innocent young people who are out of a job due to no fault of their own, I was certainly offering a fair price for the TV. As I mentioned, the exact same TV had been on sale for $999 three weeks ago. CC would still have made money on that deal. But no, the little jerk was rude and walked away. Point is, CC is hyping the liquidation BS so far. They’re prices aren’t any cheaper than anywhere else.
take it easy
Posted on 18th January, 2009
Yes I’m sure that was a tramatic experience for you audiobob. rude service is much worse than 34,000 people losing their jobs. Somehow I think
your lack of compassion and insensitivity is going to win you lots of shopping experiences like the one you had at circuit city. Good luck at bestbuy and walmart.
got a good deal
Posted on 18th January, 2009
cc’s miss marking got me a good deal. went into the
store to look for a digital voice recorder. Was looking at the hundred dollar (and higher) recorders. I started searching all the recorders and came acrossa recorder that had a price on it for $40.99.I grabbed that recorder because it was the cheapest.When I got to the register, the guy rang it up and told me it was 90 something dollars. I showed him the box with the price on it. He called the manager. They rang it up and gave sold it to me for 40.99 + tax. It was there mismarking that gave me the savings. So when you go into the stores look at all the prices on the items you want.
You just may come across a deal (due to mismarking)
that would save you quite a bit of money.
take it easy
Posted on 18th January, 2009
Look I’ve shopped closing sales before the prices are never very good at the start of the sale for any closing sale. You have to hit it right between
when they start taking markdowns and there is still a decent selection. I would go in once a week at 1st get to know a salesperson try treating them like a real person( it really helps) ask them how long they will be doing this sale.Tell the salesperson what you’re looking for and if you build a little rapport with them maybe you could ask them to give you a call when the price on what you want drops. Salemanship can work both ways and at the point when the salespeople are losing there jobs the rules change they don’t have to be nice to you if you’re not treating them well, however if you treat them like you would like to be treated you will probabley never get such honest and straight forward advice and maybe even a phone call when the prices start dropping. There is no conspiracy to treat customers poorly in a business just regular people who have good days and bad ones. Its really management that sets the tone of the business.
Chris
Posted on 18th January, 2009
dont get caught in the trap, all merchandise has been restored to full MSRP prices, meaing ripoff pricing, 10% is not much off retail. My brother was just in CC and looked at 6 TV’s everyone of them was the same price or significantly cheaper at competitors, namely Best Buy. Yet fools lining up for hours to get a “deal”. Be a smart shopper and compare prices instead of getting caught up in snatch and grab mode. DVD’s, games and CD’s may fare better, seem to be about 20% off, but still 20% off what? Do your homework.
Camry
Posted on 18th January, 2009
You know what, PLEASE PLEASE PLEASE GO TO Best Buy!!!! The longer it takes for us to liquidate, the longer I keep my job! I think I’ve just gained an all new respect for you arrogant customers! I beg you all to go to Best Buy or another competitor as to drag out the liquidation process and I can keep my job for the full 60 days!
Happy Trails
Posted on 18th January, 2009
Happy Trails Circuit City. Even facing total bankruptcy and closure, they still DON’T GET IT. CC is going out of business because their prices were too high and their staff was useless. As they begin their going out of business sale they are still over priced 2-3 times higher than their competition. However, competition isn’t a fair term to use, b/c CC has no competition, they sit alone in the basement of electronics stores due to their horrible business practices. I feel sorry for the 30,000 employees that will lose their jobs, but just like all the other companies that have gone under, the average Joe pays the price for college educated idiots making terrible business decisions, but they still take home huge payoffs and buy outs. Until there is FINANCIAL INCENTIVES for executives of failing companies to make better decisions, nothing will change. Hasta la vista…TURDS!
Ed
Posted on 18th January, 2009
Got to be careful at Circuit City. Shopping at their Clackamas store in Oregon. Looking at the Flip camcorders with no prices listed. Asked Alex, the clerk, and tells me that the mini is $150 and that the bigger one is $130. I asked is there the additional 10% after that, and he said yes. I think about it and decide the mini is what I want. He doesn’t have keys and the guy with the key grabs the items and rings me up, and it’s $180. I tell him that Alex’s told me $150 and he checks and Alex said yes, and then I guess that was the price last week. The clerk checks with the red headed supervisor at the door and he says no, it’s $180, no wonder they going bye bye for good!
Looked for bargains
Posted on 18th January, 2009
I was in our local CC and asked how the discount was determined. The salesperson began giving me some BS. When I clearly expressed I was not going to fall into it he suddenly said, “well that’s how they always liquidate, you know, they first mark it up and than give a discount”. I was stanned, I knew that but I didn’t expect him to say that.. Moreover, most items had no discount at all, not even 5%, for instance, no discount on laptops, on video games, etc.. They said to wait..
Catalyst
Posted on 18th January, 2009
CDs and DVDs are 20% off MSRP.
Mobile Accessories, Furniture, and Cables are 30% off MSRP.
TVs and Computers are 10% off MSRP.
Everything else is 10% off MSRP.
The ad is not valid.
You cannot use checks or Circuit City cards.
All sales are final.
Circuit City has nothing to do with the prices, the *liquidator company* is the one marking up the prices and taking the percentage off. Circuit City no longer exists. So yelling/complaining at a person wearing a red-shirt is completely pointless.
And finally, almost everything good (computers, TVs, stuff like that) is going to be gone soon, so waiting for a further discount is pretty pointless on those items. Check prices online before you buy!
pure craziness
Posted on 18th January, 2009
bottom line: hope all the CC employees losing their jobs will be able to find work elsewhere–maybe the U.S. economy will stop its downward spiral sometime in the next 5 years… still don’t think we’re near the turning point unfortunately.
& as others have said, if you do end up looking for a bargain at a liquidating CC store, respect the people helping you and understand their current dilemma. You could be the next person hearing about your employer closing its doors.
Peace.
Laughing at You all
Posted on 19th January, 2009
What most of you fail to realize is that when there is a liquidation sale, there is usually a liquidation company involved. This means that they don’t care if their prices are higher, because 90% of consumers are misinformed and generally stupid when it comes to “finding a deal.” I have watched as people boycotted shopping at Circuit City, while waiting for them to go out of business, only to swarm in by the masses to take advantage of the “deals.” It’s hilarious to watch as people buy things for 10, 20, or 30% off, when they are still paying more than Circuit City charged before the liquidators came in. If any customers manage to actually save money, it is not going to make up for how much more they are going to have to pay for consumer electronics now that a major competitor is no longer in the mix. Less competition means less price drops, which means higher prices. Curse Circuit City for being “evil” all you want, but the truth is, Circuit City going under just means that other consumer electronics chains are going to raise their prices and take advantage of the misinformed customers that are so prevalent in our society. Even more shocking, is the number of customers who go into a Circuit City and think that the employees (who are losing their jobs and being managed by people they have never met) have to remain friendly when customers get rude. Or better yet, are the customers who threaten to go to Best Buy instead. Any customer who has tried that is clearly lacking in brain capacity, because the employees don’t (and really can’t be expected to) care. As long as there is inventory, they still have jobs! Granted they now work for the liquidators who want to sell quickly, but common sense says that the liquidators aren’t going to actually be in the building, which means the employees have nobody to answer to. They are not trying to keep your future business…there is no future for them. Going into a liquidation sale and thinking all the same rules apply as shopping at a store that is not going under is like going to a garage sale and complaining about their prices. They don’t care, and are well within their rights to ask you to leave. They don’t have to worry about you coming back in the future. Bottom line, if you don’t like the liquidation sales, stop complaining about them and just avoid them. How dense can you be?
BH
Posted on 19th January, 2009
Clear the air-
1-A lot of people are losing their jobs and there will be many more like them. The economy is going off the deep end.
2-You have to weigh how much it is worth to you to have a store that won’t exist in a few months-what kind of discount should that get you-there is a risk in doing business that way, for sure.
3-Regardless of the debate here about who owns what merchandise etc., liquidation brings everything back to square one. All prior discounts etc. are eliminated and a stepped process of increasing discounts from 0% to having to unload the merchandise in huge blocks of units at auction (I don’t mean to consumers)will occur. All of that is according to a timetable set by the courts etc. and to which you are not privy to-in fact, the employees certainly don’t know, the store manager doesn’t either nor do the liquidator representatives at the store.
The only person you can truly cut a deal with is the store manager at this point. The sale has been ordered to be completed by March 31st.
4-The only way to get a really good deal is to stop by from time to time to see what is left and what the discount policy is–at that store, at that time. Its really an expenditure of time and a risk to buy but it can work.
Just get it straight that the last people who have any authority or knowledge about what is going on are the employees. They are worried about their next job not your next TV.
The creditors of the company have been guaranteed 70% of their debt by the four companies that won the auction to liquidate the billion or so dollars that Circuit City represents. Maybe you can see now that this is a whole lot more complicated than it might first appear-and is being orchestrated by the court, the company, the four liquidators etc.
Lost customer of CC past
Posted on 19th January, 2009
I stopped shopping at CC a LONG time ago…. more than 15 years. The sales people have always been rude and lacked the knowledge to answer the questions. The prices are too high and I am not sorry to see it all go away. Too many bad experiences to mention here.
Sorry the rest of you are losing your jobs at this tough time in the economy… although I believe that you will have better experiences in your future than what you have had.
Lost customer of CC past
Posted on 19th January, 2009
P.S. If our country did not rely so heavily on debt then we would be in such a greater stronger position than we are now. I have no debt and I am free. GET OUT OF DEBT AMERICA!!! I own my cars and my house outright and I do not have a credit card.
There are 2 types of people when it comes to interest. Thems that earns it and thems that pays it. Be the one that earns it.
Ted
Posted on 19th January, 2009
I am really sorry to see Circuit City go. As for liquidation sales, I’ve bought a handful of items over the years at liquidation sales at fantastic prices. But of course, in all cases the liquidation sales have been going for some time.
I don’t understand some of the attitudes here on pricing. It is the job of the retailer to sell his product for as much as he can. It’s the job of the consumer to buy product from the retailer for as little as possible. The only thing that has ever kept prices of anything low is competition. With Circuit City out of the picture, Best Buy probably won’t have as good deals as they used to.
Tara
Posted on 19th January, 2009
We have shopped at Circuit City for the past ten years because their policies were fair, their prices as good as any, and their staff was reasonably pleasant.
We have tended to avoid Best Buy because of false advertising (e.g. they claimed that if you buy a computer you get a free device X and turns out they didn’t have it in stock and never supplied it nor agreed to a refund, so, 4 months of hassle until they coughed up a poor replacement for device X).
Sorry to se CC go, and as many have tried to explain, the liquidation sale IS NOT run by CC.
To all the CC employee losing their jobs, all the best. Thank you for the good service you provided over the years.
Jeff
Posted on 19th January, 2009
Having been through many closings and aquisitions as a company director, the worst thing is having to tell people the only way to keep their jobs for a bit longer is by helping to close the business that is ultimatley going to let them go.
Folks, remember that the employees that are still at CC are there because they are in need of a pay check and/or just loyal to the end.
I hated letting staff go and knowing I would still have a job. The employees are people just like (maybe better than) you and me.
Busnesses will always come and go, buyers will always try to find what is perceived as the best “deal”. This is how capitalism works.
In the meantime try to recognize that you could be the employee or the employee could be you. A little kindness both ways could help.
Rob
Posted on 19th January, 2009
Win some loose some. I know all of the CC employees will find another job, even with the economy the way it is, I’ve been there twice lost it all once but I came back. Makes you stronger. I Didn’t have a 60 day payout either. As far as the liquidation. . . pick out what you want and get on with it, you will waist more time waiting for a better price for an inferior or broken product.
Good luck CC employees! America is a great place. You will never be poor. . . you just might have less than others
Pete
Posted on 19th January, 2009
While I do have compassion for some of Circuit City’s employees, a lot them were just rude and useless before they closed. Also, the CEO and founder of Circuit City, I feel “so bad” for him… I can just imagine him now in front of his little cardboard box with a sing that says will do …. for food. Oh wait, I don’t feel bad, cause guess what…. He is still rich!!! Owners and chair people of companies have no legal liability against personal assets in the case of failure. I never did like Circuit City and never will. Idk, maybe the employees in MN are just told to be more rude.
Sacred Servant
Posted on 19th January, 2009
This is typical of liquidation prices, nothing new going on here as far as the 10% liquidation prices on the “Original Ticket Price”. The Original Ticketed Prices in the Manufactures Original Selling Price, so those who don’t do there homework could get rooked.
This is not Circuit City’s fault though! Once a store turns a company over to a liquidator, it is the the liquidator who gets all the money. The Liquidator bought the rights to sell off the inventory. That is what they do. You won’t see great prices for weeks, maybe months from now, and anything that they can’t make the money they want off items that there is still a big demand for, could be moved to another location where things are selling better, ebay, or for auction by the liquidator.
But, it is often worth doing your homework so you know how much things really cost before you rush off to a liquidators close out sale.
Martin
Posted on 19th January, 2009
I went to a store in Frisco, TX, today and saw a guitar hero III for $47, plus 10% off. I proceeded to buy it, only to find out at the check-out that the price they have on the wall IS NOT the actual price. They said the liquidators set new prices and that’s what they go by. That’s fine, if they actually DISPLAY that price somewhere. And he wanted to tell me since all sales are final he wouldn’t charge back the price when I told him I wouldn’t take it for that price (we never even finalized the sale).
After talking to the manager he finally returned the money and took the game back.
With these kind of tactics, I’m not surprised they went down. This is borderline if not an actual attempt of fraud. Be VERY careful if you get something there!!!
JB
Posted on 19th January, 2009
We bought an Element TV Sat. at CC, we tried to set it up and it doesnt work. I called the store we bought the TV at and they said we now had to deal with the manufacturer, they wouldnt even do a straight exchange. We called the manufacturer and guess what? the TV was made by CC! so technically we do not have a warrenty. This is plain dishonest, selling merchandise that doesnt work in the first place and with no recourse. Our only option now is to wait to see if the liquidators will do anything then deal with the credit card co. who may insure us. CC is dishonest and unethical, as are their liquidators.
The Real TRUTH
Posted on 20th January, 2009
Based on what I read here, most people actually wants to get “advice / service” from a sales person. I just want to understand the logic there. First of all, all large chain stores like CC or Bestbuy have fast turn around. Why would any sales care about you or the store? When you return, he’s probably long gone, and does he care if you return at all? He doesn’t own the store. So given that, will he tell you the truth, or will he try to sell you the most expensive item?
I know a few Bestbuy sales associates personally (who has quit), and they told me they lie through their teeth and then laugh at the customer’s stupidity for believing the crap. Did they have a choice to lie? Yes and No; yes because they can quit, no because management gives them a sales quota — meet it, or get out. Plus, what do you expect? Most of these people gets paid 7, 8 dollars an hour; most of them are college kids. Are you expecting them to explain to you how a $2,000 A/V receiver work? Or how a LCD TV is superior than the Plasma? Do they even understand the science behind it at this kind of pay grade? I believe people should just research the product on their own. Find exactly what you want and the best price. There are tone of reviews for various products online — it’s not rocket science.
PS Go check out Fry’s Electronics, in this economic down turn, that store is still the same busy as before. It’s known you won’t get any service there. Their associates knows nothing at all, but their prices are GOOD. So yeah, get in –> get out, it’s as easy as that. Go to uncle joe’s “personalized” store if you want 6 star service, and of course, pay for it (there’s one in pasadena, ca — I love these guys!!).
Aaron
Posted on 20th January, 2009
HAHAHAHA…. I just love the stupid people who complain about prices because they can’t seem to comprehend how things work. Like people who say OMGS WTF Bbuy has tv for 500 less, you know they still make $$$ on it… No they don’t it’s probably about 5% negative margin. They lower their prices so you buy the home installs and cables that they get like 50% positive margin on..Also love the people who are like “which stores are liquidating”… The CCity website doesn’t tell you which ones, it just says closing… The entire company is gone.
COME ON!
Posted on 20th January, 2009
@ laughing at you all:
Circuit City’s departure will not mean higher prices at best buy. Why?
Wal-Mart and Amazon! Thats who everyone will try and compete with now, nothing will change. CC was always higher. I feel bad for the people losing their jobs, but don’t be bitter at all (ignorant) consumers, and inpaticular the ones reading HDGURU blogs. They might not be the morons paying more than MSRP, and running wild.
chuleta
Posted on 20th January, 2009
I don’t know why people rush to “liquidation sales” the first day they are publicized. When a company publicizes their closing date, then that gives you a timeline for when you should purchase. They always start out very low. I wouldn’t buy a high ticket item from a liquidation sale unless it was at least 75% off. You can always find deals online if you search. Wait people. Wait until they are so desperate to get the products off their hands that they practically throw it at you. Although, they could always sale to discount stores instead.
R. D. S
Posted on 21st January, 2009
The coming trend. Internet sales are not going to be cheap any longer, at least as far as sales tax is concerned. Staes have been pushing for years and now they will push even harder..
States push for Internet sales tax on items shipped in
KSBY-TV
updated 9:44 p.m. ET, Tues., Jan. 13, 2009
Tuesday, January 9, 2009
Reported by: Colin Seiler
Internet sales may become a taxing problem for some consumers.
Many online shoppers have avoided sales tax, but that may be coming to an end. Some states, like New York, want to tax sales in-state as well as items that are shipped in.
An estimated $3 billion in tax revenues are at stake, based on last year’s figures. Internet taxes may be a way to tap into new revenue streams to make up budget shortfalls.
SuperGuru
Posted on 21st January, 2009
I firmly disagree with “COME ON!”. Supply and demand govern the economy. Not only will internet pricing rise slightly (notwithstanding sales tax pushes), but other big-box chains like Wal-Mart and Best Buy WILL raise prices. They don’t HAVE to raise them… the WILL raise them. This is an opening for them to do so and in so doing increase their profit margins. I work closely with several manufacturers and can tell you in all honesty that televisions, gaming consoles, etc. are priced AT or BELOW the price BB and WalMart buy them for. They make their money on warranty, accessories, and games.
dreday
Posted on 21st January, 2009
any video games on sale, i watn to buy some nintendo gamecube video games please tell me thanks i remember long time ago, this one rcir ty had a hsale It was a big sale! so many crappy games at $5 I bought em all !
ShadowBass
Posted on 22nd January, 2009
I keep hearing about prices being negotiable, but thats not what i found at my C/C store in Indiana. I went in hoping to get a bargain, but found prices only marked down 10% from somthing that was too high to start with, when i asked to speak with the (LIQUIDATOR) He told me Prices were NOT negotiable, that this was a bankruptcy sale not a give away. The price i wanted to negoiate to and would have paid was only 25.00 lower. So im gonna wait til the percentage off raises, which it will and hope the item i want is still available, but some folks will be tricked into thinking they are getting a deal, and go for it im sure
Kevin
Posted on 22nd January, 2009
I’m not a fan of CC. They had a TV on their website advertised for about $800. When I tried to purchase it, the shopping cart shows $1200. I tried multiple time and after calling customer service they told me it was a mistake and wouldn’t honor the price that they advertised on the website for 2 days! No wonder they’re going out of business. With higher prices than most online resellers and poor service, it shouldn’t surprise any of us.
tony
Posted on 22nd January, 2009
hahaha, As soon as I walked into the store, I knew what the liquidators were up to: to make a profit.
There are no sales, the liquidators are first trying to “get theirs back.”
So people, quit buying, and the prices will go down, they have no other choice. so again, quit buying, liquidations should be just that, 50 to 70% discounts, not a memorial day, or christmas day 10 to 25% off. So quit buying.
In any case, even with a low price and a 20% discount, your better off buying on the web where you may not pay taxes, and some companies even offer free shipping.
Be smart, not impulsive.
swamy
Posted on 23rd January, 2009
It is catch 22 situation. Prices are high, but they have inventory now. In march, prices will be low, but you will end up buying whatever left over. So make the best decision to buy now or buy later.
C.Ludwick
Posted on 23rd January, 2009
I am sorry for the 30,000 plus who will be out of work but I have found that some ( not all ) of the so-called salespeople will lie to get you to buy junk. Sample : I bought an open box item which I had been told had been sent out and repaired. It took me a very, long time to find out it had never been sent out and never repaired. When I talked to the manager he didn’t seem to care. Just said, Send it back to Compaq. This was in West Virgina and That computer rermained a piece of junk for over 2 years. That was one example. I am not surprised they are folding and their stock is 1 penny a share which to me seems over priced…lol
Rob
Posted on 30th January, 2009
Actually had a similar horrible experience at the CC in Catonsville MD.
Found a Nikon SB600 flash for 10% off and a tag of $160 since it was a display. All signs said 20% off so I asked an attendant if it was an extra 10% off the already discounted price. Got to the register and it came up over $180 and I was like excuse me it says $160 on the tag …to say the least the woman at the register did not care of my correct statement, dropped the flash behind her and began to ring somebody else up. Guess I know why they are going out of business.
Tilted Inward
Posted on 30th January, 2009
I knew this kid who was Manager at a Circuit City and got all these special deals and discounts because of it. This kid thought he was it. Like he ruled the world or something. I’m like, you don’t rule the world, the country, or state. You just a manager of a city. A Circuit City that is.
John Doe
Posted on 2nd February, 2009
The liquidation “Going out of business” sale (which is not a real sale at all) works like this. The reason why the original prices are so high is because that the liquidation firm buys out all the remaining inventory from the Circuit City store then they raise the prices “Original Prices” up to the MSRP or higher then they discount 10 – 40 or so percent off the MSRP price which ends up not being a sale after all. Circuit City managers and employees have absolutely no control over the liquidation tactics used by the liquidation firm and they have no control over the prices. Everything is in complete control by the government liquidation company and prices cannot be lowered without the approval of the liquidation manager on site. During this time, the Circuit City manager no longer has control over the prices during the liquidation sale.
Jravis
Posted on 2nd February, 2009
I feel sorry for some C/C employees that are losing their jobs but I been to Circut City numerous times and their customer support team is way less than perfect. For example, one day around June 2008 I came in the CC store and seen a bunch of older guys talking about women and who is hott blah blah. I had to go there to ask about a computer they were selling because it was a present I was going to give my niece. The white young college looking guy whom I tried to get his attention was really into his women conversation and never engaged me fully or gave me any real help.
He was more interesting in getting his buddies attention which is sad and dissapointing. Anyways he took me over to the computer that was for sale and quickly went back to talking again with his fellow employees. I didn’t care much until I went back to ask him about if they do 24 hour customer holds but he delibertly said in quote “What the hell do you think man, this ain’t Walmart …” than laughed with his buddies.” Instead of going to the manager to report him I just left the store, I would never had said that to a customer.
I work at a retail store and know a whole lot about customer service. I spent a week just training on how to approach a customer with a smile, ask how may I help you, eye contact which is important, how to talk, engaging and approaching a customer, etx. This incident might not happen as often but I now how some customers feel. It is important to give everyone friendly customer service no matter how many customers tried to ruin your day. I just smile at them and let it go. But this incident that happened to me is a good example of how these customers feel when they leave the store. And the reason why most customers get pissed is because one simple fact, poor customer service! Customers at my store I work at get mad to, but I explain to them nicely about the situation and customers ussually let it go and begin to understand. It doesn’t matter if your losing your job, your always suppose to give a lot of customer support I don’t care. If I was losing my job, I still be trying to do the same work and nothing less. Be lucky your still working, some people were laid off the next day at my job and it was sad, no notice of them having to leave or nothing. If you don’t like doing customer service don’t work retail period. And some of you retail employees from CC should be ashamed because you know a lot about customer support. Their customers, let it go, people complain and I know your upset about losing your job, but getting upset about the situation isn’t helping you.
Richard Lichtenfelt
Posted on 2nd February, 2009
CC never even made an attempt to fairly price items and as a result they are closing.
These liquidators are stepping in and trying to make a difference by doing the same thing as the group they’re replacing.
JOSIE
Posted on 5th February, 2009
Husband bought carstarter for me for christmas…was’nt in stock. Everything was pre-paid. Went back (45 minutes) to store dec 26… carstarter was in but another part neccessary to installation was not.
(installation was free with deal )We left on vacation Dec 27…called our Ohio store from Florida when liqidation was announced to ask what to do about our installation ????
I was told that this was the last day for installation, however just return the carstarter when we came home & they would refund entire purchase…they were’nt closing til March !!!
So took starter to Ohio store Feb.2 & they said no returns ! I explained & they said finally said they would refund installation fee,(that was the free part, remember? )I had to fight to get them to also credit the required accessory that I never received ! Any suggestions as to where I might take this complaint to return the starter & get ALL my money back ???? thanks for any help out there !
Pakka
Posted on 5th February, 2009
I am always amazed at the language used by some individuals on these comment sites. Due to their lack of education and brains, mostly caused by the brainless parents who raised them, they find the need to cover this up by the use foul or crude language. Time to grow up guys.
Dennis New Jersey
Posted on 6th February, 2009
Josie:
I believe you have to filed with the bankruptcy court which would be a waste of time because your claim would be at the bottom.
I was at the CC in Deptford NJ and two days ago and the prices are still to high. However, it looks like some stock is going down. Someone said it is customers with gift cards that are forced to by now.
my inner voice
Posted on 7th February, 2009
3 weeks ago Circuit City Roseville, CA, had a Sony 19″ lcd priced in the computer at 349.99, and 10%.
Next week they announced a 15% discount. Now the Sony 19″ lcd was priced 424,99 in computer. Last week they advertised 20% for all TVs. I visited the store and the Sony TV 19″ was priced in the computer at $499 less 20%, 399 special offer price
Would you call this cam or simply misleading advertising? The identical TV can be bought in Costco Roseville, for $299 any day.
I asked the store manager about this. His reply: “is there anything else I can help you?”. Then he turned around and walked away.
The only TV that is bargain is an Element 19″ ay $160. But there are no returns and no exchanges, and Element is the brand of Circuit City. I would never buy a TV that can misfunction named Element.
Seriously Confused
Posted on 7th February, 2009
Ed-
Your a complete idiot. As if the posts that already state that CC does not own their merchandise wasnt enough of a clue as into why the employee cant change pricing. Even the manager cant. You then go on to rip on them. Can you read? I know the employees at that store your talking about. Alex is a great sales person. The red head…is a great sup. When he said no its because he cant do anything regardless of what the price tag originally said. For all you hating on employees or CC for not price adjusting to save you twenty dollars. Stop being a cheap ass for christ sakes. CC does not exist yet, yes the stores have Circuit City logo still on them. But they dont exist. Im so suprised at the amount of people on here that blame the employees for not doing enough to save them money. Ridiculous. Spend a day working a liquidation and you ll see why they act as “little “. Maybe today ED would be a good time to start reading about liquidations and how they work….maybe then you d be educated and understanding of at least the pricing. Until then, youll probably go thru life blaming everyone else for your own problems. Hey Ed your they typical arrogant, uneducated, rude ass customer that blames everyone else. Wake up and realize the problem is not a employee, its YOU! Once you realize this your life might get a little better. Have a great day.
Hip hip hurray!!!
Posted on 9th February, 2009
First…to help you the few of you that got ripped off by short circuit city, if you used a credit card, just do a chargeback. You get your money back and Circuit C will pay $35 in fees to your credit card.
If that doesn’t work, try to sue them in small claims, set the trial date as early as possible. They won’t show up. When you get summary Judgement, send a local sheriff to collect the money out of the register at your local CC. A friend of mine did this with target and it works great.
If that doesn’t work or you don’t want to go through the trouble, buy something of equivalent value + your trouble in time and money WITH A CREDIT CARD. Then ship back the item they ripped you off with by fedex/ups so that you have a tracking #. Then do a chargeback with your credit card telling them that you got a broken item and they didn’t want to take it back in the store. Here’s your proof of having returned the item. Tadaaaa….like magic, you now force an exchange on them.
Ever since CC ripped me off on car installation to the tune of $400, I really disliked the store. Charging me for parts that I didn’t need and were not installed. I even spoke to the manager of the CC and he said he didn’t know what the items were on the receipt so he couldn’t make a judgment on refunding me the difference. I even requested to cancel the extended warranty on the items I purchased and I was told I could not because they gave me a special price. This was a lie of course. I can wipe with $100 bills, it wasn’t the money it was the principle of it. After that the only reason I bought anything was to test it out to make sure it worked, then I would return it after I received from an online source really cheap. Kept doing this over and over. To all the CC employees getting fired, I’m sure you screwed over someone like me. So I repaid you back by spreading this little scheme to everyone I spoke to. It paid off, you’re soon to be out of a job. This is great news for me, hopefully if you own a house, you’ll be in foreclosure which drives down the price of the housing market even more. It’s going to be so sweet. The cool thing is, my tax money has to only support you for a few months. After that, you’ll be begging me for change at the local gas station. All the while, I’ll come in and buy your house for 50% off and still get $15,000 from the gov’t. The only thing I feel bad about is that your corporation bought these giant buildings that can’t be resold to smaller retailers, they will have to be torn down.
Bill W.
Posted on 10th February, 2009
Circuit City has NO bargains. How Stupid are people? The people are buying stuff up at Circuit City like it’s some great sale. The DVD’s are priced at MSRP,and they are now 20% off. Thats no sale, go online and buy them at Amazon. In my opinion the masses are really dumb if they think they are getting any deals.
CC ByeBye
Posted on 10th February, 2009
Hip Hip, the feds call what you described, in detail, credit card fraud. And you and your fellow felons had nothing to do with CC’s downfall.
And if you can wipe with $100 bills, what the hell are you doing going to CC for installation of anything? That statement alone takes “the principle of it” right out. Pricks don’t have principles, just an overwhelming majority of the world ignoring them because they aren’t worth the time.
webshop101
Posted on 11th February, 2009
Prices are slowly going down. I’m eyeing an item which is still $30+ more than cheapest online price (after 25% off on all audio stuffs). I’m waiting and if it doesn’t drop at all or the stock is gone, i still have the option to buy online.
I went in the first day of the liquidation sale and found the 7.1 receiver that i wanted still on sale for $326 plus 10% off. Being the cheapskate that I am, I decided not to but it thinking the price will still drop. Went back the after 3days to find out the price was raised to msrp of $426 plus 10% off. Oh well. But, I did get a really good deal for another receiver. There it was, a clearance item (last one left, another 7.1 receiver)marked at $361 plus 10% off. It was an Onkyo TX-SR705. This is going for at at least $500 anywhere online.
So if you are not in a rush, WAIT!
Going down with the ship
Posted on 11th February, 2009
I’ve worked for Circuit city on and off sense 2004. Reading all the bull crap people write and honestly think is quite annoying. Circuit city IS being run by the liquation company. They have at least one rep from the company running every store. 7 days a week. Making US do THEIR work, and putting out selves out of a job. Now, having said that. When you come in and decide to complain, get nasty/rude with us about the same stuff 100 other people ALREADY HAVE, your not going to get a “Nice” sales person. I work at the customer service and have had to yell back at quite a few people. WE JUST WORK THERE! and having ANY job at this point, is better than no job.
We have ZERO control over prices, tags, returns/exchanges. We are NOT allowed to mark things at Higher or lower prices. As a Customer service rep, we’ve lost all of our privliges in the computer system, and that includes those prices adjustments and returns, etc. WE’RE the ones LOSING OUR JOBS. SO THINK ABOUT THAT BEFORE YOU BITCH that you can’t get something CHEAP enough. Go some place else, we no longer care.
And if you remember correctly, CIRCUIT CITY HAD a return policy. 14-30 days depending on the item… We can’t do that stuff for you now because the LIQUIDATION company deems it that way. And to the people who are nasty about 34,000 people losing their jobs. Choke on it. Karma comes around… No one TRIES to screw customers over.. WHY would we want to hear you guys BITCHING? Get it done right the first time, your happy and out of the store… The stupidity of people amazes me.
SO after all that. Open your packages before you leave the store to make sure the games, movies, tv, (or what ever your buying) is in good condition. We have Plugs running on 2 walls for TESTING TO MAKE SURE IT WORKS. If you leave the store we’re unable to help you. and QUIT BITCHING AT THE PEOPLE WHO WORK THERE. we’re just there for the last couple pay checks, and we won’t always be nice when your a douche.
Considering buying a pioneer 6020. My question would be, if by chance I have trouble in 5+ years with the tv and pioneer is talking about getting out of the hd, will I have trouble getting service or parts? Also, if I’m able to buy a Sammy 63 inch, 650 for $700 less would I be best just buying the Sammy or is the Pioneer still worth $700 more? Thanks for the input. Rich
And the answer is
Posted on 12th February, 2009
Let’s just make this really simple for everybody.
DON’T GO TO CIRCUIT CITY! THERE ARE NO DEALS!
Circuit City is nothing more than a fatal accident on the highway. You want to look out of morbid curiosity, even though you know it’s wrong.
emo freaks & gangsta wannabes
Posted on 13th February, 2009
after reading the posts of the employees you can easily see that they have no clue about retail.
retail merchandise is generally marked up 40%-50% from what its bought for
yes in rare instances like playstation-xbox will company take hit on unit because they can make money on games
tv’s are not sold at below costs thats ridiculas you would be lucky to find one thats only marked up only 20%
in my experience with cc their employees have absolutely no training in customer interaction product knowledge etc. not to say best buy is any better in this dept. mainly do to their employees have high turnover so it doesnt make sense to spend tons of money on training them.
where bb employees beat cc is that there is more supervision and policy to keep them in line. Ive been to several cc stores and it always felt like when you would get a substitute teacher and nobody would do any work. It was like a social scene with all of them conversating and when you ask for help it was like you were asking for some big favor. you were better off not asking for help because most likely you would get misinformation. is it the employees fault no, because they are mostly kids with no supervision or training it was managements fault ultimately. What these kids should look forward to is working a meaningful job, I just hope they realize that in most jobs you don’t punch in talk to your friends misinform a couple of folk and leave. good luck emo freak kiddies and gangsta suburbanite wannabes all the $8/hour jobs where you do nothing are disappearing guess mommy and daddy can pay for your emo star tatoos and fake bling bling here is a list of possible new jobs- best buy, gamestop, taco bell, car wash, priesthood, home depot, chi-chi’s, comic book store, local go-go, grocery cart collector, I’m sure i’m missing some help the kids out.
Daisy
Posted on 14th February, 2009
Well thanks for letting people that don’t know about this Circuit City thing. Know I’ve got a question, someone’s trying to sell me a laptop computer SONY, believe it is a 15″ for $400.00 is it a good deal or not.
tom
Posted on 15th February, 2009
just to let everyone know cc is not bought by the liquidator. they are called in to liquidate merchandice when major corporations file bankruptcy to insure thing are not done under the table. this is to keep things above board, for cc’s lenders and crediters to make sure everyone gets as much of their money as possible. i used to work for a liquidator, this is how i know
PR
Posted on 15th February, 2009
They at least should provide an extra discount to us, the individuals who can show how many thousands in their stocks we lost… But that’s another story…
I see the high prices in the original price. Many of the items after the 20% are really at the special price they have it for christmast sales. I walk for 3 hours the store last Tuesday but don’t found nothing that convince me. I don’t know if it was mentioned before, but at some items, like the cameras and printers they have a paper in the display that is down the table where the cameras are and where it is the bar code, there is also an expiration day… So what this means, look for the item a day after the expiration of that discounted sales price and look if the price is good for buy. Online prices are better and you don’t need to pay an extra 5 – 10% in state taxes, but for items that you need to pay high shipping charges like an plasma/lcd, check the prices and buy them later. Wait for the first week of march… Stores don’t have a lot of merchandise but you will found good prices. Good luck.
replyDaisy
Posted on 15th February, 2009
Reply Daisy:
This is in direct reply to Daisy, regarding the Sony laptop computer. I’m sorry, but that is too little information to advise you as to whether that is a good deal or not. You may want to do a web search on the laptop model number; you’ll probably be able to quickly determine if that is a good deal or not.
thenekkidtruth
Posted on 15th February, 2009
I went to the one here in Huntington Beach, CA which left me with one persistent thought . . . WTF?????
Almost every “sale” item was 10-20% MORE than I could buy it almost anywhere else. But what should I have expected from a company which things it’s ethical to fire all its employees and replace them with workers who are willing to take half as much.
Good riddance to a baaaaaaaaaaaaaaaaaaaaaaaad institution. It’s not a “sale” – it’s charity for rich, incompetent owners.
Mooshka
Posted on 27th March, 2009
Dear ex-CC employees complaining about rude customers:
The first thing anyone in a service industry needs to qualify, or even last in the job needs is a thick skin, and the ability to see the big picture.
These customers don’t have any idea about what the machinations of a company in liquidation is, they are responding to an advertised claim the store is closing down. Common logic suggests that a store closing down has a lot more to lose by staying open, and not selling anything than if they sell at say, cost plus 10%. Basic economics & logic. If the prices in the store are higher than competitors, then the customer has a right to feel like he has been deceived. Most people when they are deceived, are angry. Put yourself in their shoes, and maybe you’ll have the qualifications for another job in retail. If not, find another field.
Don’t get me wrong, noone is happy about anyone losing their job, but if you can cope with it with grace, and get over yourself, you’ll make life a lot easier for yourself and everyone else…
Is that simple enough, CC employees?
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