Vizio, a maker of low price flat panel LCD and Plasma HDTVs has modified its factory warranty on new Vizio televisions, less than one week after the HD Guru reported how in-warranty repairs by Vizio and other “no name” brands of HDTVs could cost consumers additional dollars, in the form of shipping charges for repairs or replacement. Vizio will now pay the shipping back to its facilities if its 42″ and larger HDTVs that can’t be repaired during a single on-site warranty service call.
The HD Guru spoke today (August 2) with a Vizio customer service representative about its policies. The HD Guru was informed that Vizio would make one attempt at the customer’s home to repair a broken Vizio HDTV (30†or larger). If the HDTV is not repaired on the visit, the customer must send the set back to Vizio. If the television is less than 42″ the customer still pays the return freight (during the one-year factory warranty), however, its policy has been changed for its sets that are 42″ or larger. Now Vizio pays the return freight, if the (42″ or larger) HDTV was purchased new (not refurbished), and needs repair within one year of purchase. The customer service rep added its flat panel HDTVs will not be repaired, but will be replaced with a new (not refurbished) unit after being received at Vizio. (Within the warranty period if its other listed conditions are met.).
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The revised added portion of the Vizio warranty now reads (bold added by the HD Guru)
“Service
During the one (1) year warranty period, VIZIO will, at its option and sole discretion, repair or replace defective parts, which may be new or remanufactured, including replacement of the entire unit. Please note that it may be determined that the unit cannot be repaired and must be replaced. In this case, the Customer may be required to ship the product to the service center indicated by VIZIO when the return authorization is provided. For displays forty-two inches (42″) and larger, VIZIO will cover the transportation charges to replace the unit. For displays under forty-two inches (42″), the Customer is responsible for transportation charges to the service center. VIZIO will be responsible for the return transportation charges from the service center to the Customer. VIZIO is not responsible for the de-installation or re-installation of the product.”
All other Vizio (in and out of) warranty policies are unchanged. As stated the July 28th “Your New Disposable Flat Panel HDTV” article, it still costs $1079 for a carton, shipping, parts and labor for an out-of-warranty repair on a 42″Vizio LCD HDTV, just $20 less than a new unit.
Copyright 2007 HD Guru All Rights Reserved
Another Vizio in the early stages of death. My set has just started with the black screen which started a few days ago. So far unplugging and replugging has been working sometimes for over 5 hours but today it went off 3 times. I’m about to purchase digital tv tuner to watch TV on my laptop or pcs in the house before the dreaded pop comes.
i purchased my Vizio VX42L 12/07 like the rest i was real happy tell something went wrong…but no pop of death. my screen fades to black from left to right as viewing. the longer its on the more it does it…anyone having this problem? I would be glad to fix it if i knew what was wrong.
graffdd90@msn.com
In July 2008 I bought my 37 inch Vizio HD LCD at Sam’s Club. The next June (09) I started have sound and picture outage problems. I started contacting Vizio then. They told me to make sure it was not the cable box and other procedures regularly. I did and corresponded with them. Yesterday 10/12/09 the TV has no picture or sound whatsoever.I Just got off the phone with Vizio Tech “Support”. They say “sorry we can’t help”. So, $748.00 for a TV and total aggrivation and now I have a piece of furniture. Danny Bibb Winston-Salem, NC
I purchased a plazma 42 inch from BJ’s in 2006 and it just quit. I have audio but no picture. I took it to a repair shop and they want $600 for an x and a y board. I paid $1200 for the tv and can now buy one for $800-$900. Vizio is a piece of junk and I will never buy one again. The repair shop owner has a Samsung in his house, so that’s what I’ll get.Let’s get a class action going here.
I also have 3 Vizio’s, one plasma 2 LCD’s. My P4 46” finally Popped a month or so back after 6 years of solid use. I like many did my research to find out LG made the part that crapped out. It was called the Y board. I found this part on ebay for 100 plus shipping and fixed this myself. Now i have 3 working Vizio’s and i think Vizio is top notch. I feel bad for the people who had a bad experiance with their TV’s but vizio tech support was helpful. Thanks all
Bought the 50″ plasma monitor exactly a year ago and just a while ago made a loud pop and died. This company should be sued for selling craps!
Hi, my name is Fred, from Baltimore, Maryland.
Yeah, I just decided to research Vizio HDTv after mine stopped working just after 17 months of occassional use.(continuously turns ON and OFF without any picture and can only be stopped by unpluging it from the power source) But unfortunately for me, I’m out of manufacturer’s warranty and didn’t buy extended warranty. Like many of you, I also purchased mine from SAM’s club. So far, for 2 weeks, the 2 “Vizio recommended” out-of-warranty service companies, ITI-(888)248-2708 and HDR-(800)638-9682, would hardly answer the phone (ITI won’t answer at all). But twice I’ve succeeded in speaking to a HDR rep. and they promised a service tech. would call me within 24 to 48 hours, but so far for 2 weeks, I’m still waiting for a call.
My quetion is, what can we all aggrieved customers do about manufacturers of low-life, ripping-off products like Vizio, who is taking advantage of the unsuspecting buying public like us?. Can we all find a way of getting together to file a class-action suit against these manufacturers and distributors/retailers who help them sell their products, at least to stop this kind of fraud and swindling from continuing?. More people will still go out and buy these products like Vizio, without knowing what they’re getting because the price is cheap and not many would have the sense to research the product (like I didn’t) before going out to buy.
P.S. Any one with idea or considering a class-action suit please post it on this site and I’ll be very happy to join in.
Thanks HDGURU for this website
Fred O. Baltimore, Maryland.
You know what I find funny? How come we all cant put vizio in their place and take them to court but Vizio can take every other electronics company to court for antitrust laws?(I know its hard to believe but google “Vizio lawsuit”) They are taken every big name television/electronics company to court. LG, SONY, Mitsubishi, etc.. It makes me sick that they can do this and call their selves America’s #1 HDTV. I wouldn’t associate anything of Vizio’s products with America. I am embarrassed. Embarrased because of this slogan and embarrassed because I got had on a 1 year waranty that held up about 15 months. When I buy a television I expect it to last 5-10 years atleast. Instead I hear a pop and screen doesn’t work, no sound, just the vizio lite at the bottom. Can’t turn it off without unplugging. Wierd thing is I can turn it on with my remote control, after that nothing. Thanks Vizio, learned my lesson for the final time… “You get what you pay for”. Next time I’ll just buy a sony or samsung. Eat “S” and die.
My GV42L had problems from the begining.
Now it’s 2 years old, it died after making high pitch diode noise. Now it shows blue screen that states “No Signal” then it turns itself off.
This is a crime on the consumer from VIZIO.
Please someone tell me something is being done about this BS. I will not go quiet.
I demand justice.
Stuff breaks but it’s how the customer is treated after the sale that counts. The repair cost should not exceed 15% to 30% of the original price unless it’s a total rebuild. The HDtv market needs an overhaul. We shouldn’t be junking sets just because a power or video board is unavailable or the schematics are kept secret causing a shortage of parts or hindering 3rd party repairs to existing boards. If that is what is happening then it’s wrong. I was just about to buy a 47″ Vizio SV470M at Costco but now I’m rethinking that based on many similar comments here and in other forums about these sets.
Just something to keep in mind, Vizio is the largest NA manufacturer of TVs, and sell around 600,000 to 700,000 per year.
I suppose if you sell millions of TVs over the course of 3 years, you’re going to sell enough bad ones to generate 30-40 bad reviews on a website designed to gather such reviews. Any TV manufacturer, any TV, any model would get the same result if a negative article is written about them on a respected site like hdguru. I can say I’ve had a 37″ Vizio for around almost 3 years now and have had no problems. Yeah tomorrow it might not turn on. So might not a Sony, and we’d both be in the same place warranty-wise.
Honestly if you’re not in a place to afford to replace a TV like this, don’t buy one. Nothing is guaranteed, stuff breaks all the time from every manufacturer. There is no 100% safe way to purchase a HDTV if you can’t really afford it.
I bought a L32 vizio lcd from costco, not even 3 years have I had this and I now have black lines running down the panel, the tech support reminded me that my warranty is out and that it would be cheaper to buy a new TV then to get it fixed. I wish I had the disposable income to purchase a new LCD every 2 – 3 years. STay away from vizio. You have been warned
Purchased our Visio vw47l fhdtv 10a about 13 months ago after much research,initially. Loved the picture. Never had any problems or warnings as to what was about to happen. We were watching a dvd and the screen went blank but still had sound. Thought it was a bad dvd, rewind and replayed but no picture. So hubby gets out manual to trouble shoot. Of course nothing works. I decide to troubleshoot online and this is what I find. Great! $800 down the toilet. This just happened two hours ago!
I got a 32″ HDTV from Walmart, $550. After 18 months it would come on, then go off, then come on… it would take longer and longer to come on. With tax it was almost $600 and it hasn’t even lasted 2 years. That sucks. I won’t buy Vizio again. It’s infuriating that this company is essentially ripping people off.
I purchased a visio for my mother 14 months ago…2 months out of warranty and It’s dead. Like David above after 3 days of calling emailing and much hassle I was asked to fax my credit card info to ITI and they would get back to me in 30 days or less. Would you give up your credit card number, name,address,security code,phone number to anyone on paper?? No information was provided about how this information would be protected. I believe it is an attempt to make me go away and cut my loss.
PLEASE DON’T BUY A VISIO and tell your friends not to buy a visio.
“Pop of Half Death” My 50″ vizio made a pop sound and a black line appeard on screen, after jumping through some hoops with tech support they are sending out a refurbished TV tommorow. I had asked about how to ID the replacement and found out the serial number shows the manufactured date. The last letter is the year ie. I or J= 2008 and K=2009. The next number is the weeks, ie. 19 would be May. So anyone getting a replacment, check out that you get one that is no older than your original TV.
“Pop of Death”….sounds like a horror movie! I, too, purchased a VIZIO, GV42L, LCD/HDTV from Costco just over 2 years ago. I couldn’t have been happier….until “The Pop of Death.” I called their TECH support, who referred me to ITI. ITI called and gave me the good news that it can be repaired for a “flat fee of $395.00.” I have found this interesting, since all I did was tell them about “The Pop of Death”, (sorry, I like using that). They have e-mailed me an estimate, which is non-specific ($195.00 flat rate service parts exchange fee and $175.00 on-sitte service fee) All I have to do is fax them back this and my credit card authorization (fat chance that will happen, I have worked the fraud department for a company). So, I am now doing research on Sharp, Aquos(?) and seeing what is out there. Does anyone know who will recycle this POS?
i bought my vizio 50″ plasma (50HDM) a little over a year ago at macmall.com, i was about to call vizio when i thought about googling “pop of death.” my tv blew up just two days ago and made a loud pop then screen started to become blurry so i turned it off, i turned it back on the next day and made another loud pop again then it’s totally black (dead). will vizio still cover the tv warranty? if not, will they ever help? really cannot afford to buy a new tv now.
We need to build televisions that are more cost effective to repair in order to go green and save our planet,rather than melting more recycled plastic and polluting our atmosphere! Let’s go green, create small buisnesses and repair all electronic gadgets, and screens cost effectivly, Government!
What a colossal failure of a company is Vizio and their repair arm, HDRepair.com
We are a school for the Deaf in southern VT, so we rely on closed captioning. The 42″ vizio decoded DVD correctly, but would not do it correctly for cable TV (dropped characters, random letters) All the other TV’s on campus did captioning fine .. Vizio said it was the cable company..idiots.. many calls to tech support ..finally they agreed to get a tech on site…tech arrives, replaces main board, but didn’t fix plm, and blew out the sound, so he made situation worse..
No offer to replace or come back. Simply said to wait for Vizio to call…no call..so I call Vizio to complain ..they say it must be the cable company. I say there is no sound, so they get the same idiot tech to come out, and he asks ME if I have the part (does your car mechanic ask if you have the 5 quarts of oil?) ..I finally called Walmart in Keene NH, and NICE manager agrees to take 4 month old TV back.
I bought a 32″ Bravia. I hope HDRepair corporation don’t have the service contract for Sony !
How do I contact the PRESIDENT of Vizio to let him/her know how terrible their product is ?
Add this one to the list. Purchased a Vizio V50HDM from Costco in January 2006. It dies May 1, 2009. This was a $2499 (+sales tax) from Costco. It had what seems to be deemed as the “Pop of Death”. It had an extremely loud pop and wallah,,,,,, no picture, followed within 5 minutes, no sound. I may be a bit tight about the issue, but it seems like amortizing a $2499 (+ tax) set over a 40 month period is a bit expensive. I haven’t called Costco customer service on this issue yet, but I’m pretty certain that Vizio televisions are out of my future.
Bo,
I feel for you man. As posted previously (T. Cook & T.C.), my new 47″ died at 12 1/2 months. They sent me a refurbished which also had a defect. I was promised a new tv if the refurbished went bad. They did keep their promise to me.
No problems since receiving the new unit in Dec. 08. Fingers crossed. Don’t buy VIZIO.
Here’s the latest update on this cheap, cheap company:
http://boholt.com/vizio.htm
Hello all,
I too have experienced an issue with my Vizio vx37L (purchased in Feb 07). The power board went out in about 18 months (April 2009). I submitted a complaint to the BBB and Vizio responded saying that my TV is well out of the warranty and they will sell me a refurbished TV. They also stated that this issue only occurs on Plasma TV and not there HD TVs. I am furious to say the least. They do not stand by their products. So many people purchasing a 37in and higher television have experienced problems with the power board. I have contacted consumer affairs as well. I would suggest that each of you do the same. I do hope some legal action will be taken again them soon. I have learned my lesson. No more lower end TVs for me. Thank goodness we purchased our TV from Costco. They were great. Little did we know that by purchasing the TV via Costco in 07 we got a 4-year warranty.
John,
yes it does. In the old days I used to make a living by repairing various consumer electronics.
Some of the brands, you are better off not touching. The quality is such, it cannot be repaired properly. Or, even if it is repaired, there is a good chance it’ll break again and soon. And I did not want to be coming back to the pissed off customers while the only fault of my own is the fact that I touched that piece of garbage in the first place.
Yeah that story has merit. A TV Repairman turning down work. Oh OK
Another Visio bites the dust!
Purchased Visio 32″ LCD (VX32L) 7/25/07 and 3/29/09 its finished. Called local TV repair man who advises he will not touch it and that it is absolutely crap as he has tried to fix them and he constantly gets calls from people experiencing problems with this brand. He was surprised I got the time I did out of the set as usually they crap out before 15 months.
I got my video in January of 2008. On a stand in my apartment. TV was professionally installed, hasn’t been moved since, and was a great tv.
Tonight, was watching television, a blue light flickered, and the video went out. Audio was there, but no video.
Unplugged it, plugged it back in, now their is no audio, and wait…now it wont turn off.
I must say, I am very disappointed with this product. I bought it at Circuit City (woohoo CC) and it is now just over 2 months out of warranty. This is disgusting, I may go into Wal-Mart and punch one just to tell them I’m saving them the time of having one go out.
I’m a college student who spent his hard earned money to have something nice to come home to after a long day at class, and this is what happens. Never once did anything happen to it, and now it stops.
What a piece of .
Since so many people were complaining about the lack of parts for the Vizio I went to my favorite place for electronic parts— ebay! I found one guy who happend to have a few (he buys up things damaged in shipping and sells the parts) but not the selection I expected.
Then I found two other sites that sell Vizio parts. They are VizParts.com and PartSupply.com a quick look and the powersupply board most people are complaining about costs between $85 and $150 and you could probably put it in yourself. I’m sure if you talked to either site they they would help you decide the right board to get and probably tell you how to install it.
I’ve had a VIZIO 32″ VW32L Model for about over a year and i’m still waiting for any of these problems to show but i’, sorry this is by far the best bargain i have ever done only for 450 bucks, i had a SONY 40″ and that cr$% only lasted a week, since then i have been spending money sending it to the factory to try and get it fixed or get a new one.
I purchased my 42″ Vizio Plasma HDTV 6 1/2 months ago. It blacked out while I was watching a show. Vizio is sending over a tech to fix it as they know what the problem is and they ordered the part. Interesting how they know all this by just talking to me on the phone. It’s been one week and still no fixed tv. Legally, I do believe this may be some type of deceptive trade practice with all these complaints. Once my set is fixed, the one year manufacturer’s warranty will end shortly thereafter. It will cost me a small fortune to fix whatever other problem the tv may have in the near future as per the other complaints above. I will be contacting some lawyer friends of mine for the prospects of a class action suit. Vizio should be recalling its tv’s and refuding everyone their money. What a scam!! I will never purchase a Vizio ever again! Shame on Vizio!
Add me to the Vizio sucks comments. After only owning my 32″ HDTV for 10 months, the picture started going to 95% snow. The problem was intermittent. Turn it off and turn it back on and the picture was fine for a short period of time and problem occurred again. Unfortunately, I kept messing around with it thinking it was reception or something in the settings. Then, the one year warranty ran out. Wasn’t smart on my part. Prior to the problem occurrig it had been getting the popping sound others on the forum explained. It will cost $350 to get it fixed and the set only cost %599. I bought a Samsung and I’ll be sure to buy an extended warranty this time. It does seem like Vizio would at least make it easier for customers to purchase the motherboards. But then again, I might be throwing good money after bad. I think it is time for a class action law suit.
My Visio P42HDTV10A worked GREAT for three years and one day we turned it on and the sound and picture are out. Enjoy reading this MARK when you (and you will!) are scouring this site while eating your words hoping for a glimmer of a solution like the rest of us are. The point is it seems great until it doesn’t work a short time later. I bought mine at Costco because of the return policy that no longer exists and can no longer help me.
Avoid Vizio
Did you go to COSTCO and let them know about the problem? Was your tv actually out of warranty? COSTCO extends the manufacurer warranty by one year. So two years from purchase date.
I am disappointed with COSTCO for pushing Vizio tv’s but all we can do is tell them about the problems.
I know I will never buy Vizio again. If you start selling your tee shirts please post info on here. I would buy one.
Good luck
I too just experienced the “Pop of Death.” I had my 42 inch Plasma for 2 years and then bye-bye picture. I’m in the process of screen printing t-shirts that say “Avoid Vizio”. Then, I’m going to frequent the Costco that I bought the TV from and pace back in forth in the electronics department with my “Avoid Vizio” tee on. Will I buy form Costco again? Hell no. Costco is part of the problem as far as I’m concerned. They should have dropped Vizio or demanded Vizio to make good on the bad TVs. Once I’m done spreading the word, I’m going to cancel my membership. Yeah, I’m getting my sweet revenge and I think others should do the same. I’m sick of companies taking advantage of innocent people and not being socially responsible. I hope everyone that has been screwed by Vizio steps up and does there part to ensure the Vizio company has a short life span like my 42 inch Plamsa.
I purchased my P42 from Costco 3 and a half years ago, and it just developed a problem: the video input (picture) suddently went out on me. I heard a click, and the picture was totally gone, except I was able to hear the audio part of the program.
I called Vizio’s techsupport, the lady on the other end (in Texas) told me to change the plug, which I did, and then told me to unplug the power totally, wait for two minutes, and plug it back in. It didnt work. I was given a toll free number for “ITI” (not sure if this is a subcontractor of Vizio or not), and I have been having a tech person to speak to me — we’ve been playing phone tags. I left messages, and the tech never called back.
I have two children at home who wished they could watch some of the favorite programs. We are not addicted to TV, but each of us have our own favorite programs. It’s been three days, and no tech support.
Does the “guru” know what the problem might be, and if I could call a local TV store to have it fixed, or is this something I could simply fix myself (if I know what the steps are?)
Thanks.
I bought a 20″ Vizio in Oct 2007 (wanted small) – was very impressed with picture/some features, price. Today it is worthless – won’t turn on. Out of warranty. Local repairman sez needs new board – $350 bucks plus labor.
So much for bargain TV. Never aqain.
I work for Sears, and have seen the good the bad and the ugly from all of these brands. Vizio has done well for us and have seen the majority of the problems with them are from the lower quality model numbers that these Sams, Costcos and Wal Marts sell.
Also, i have seen more problems with Samsung then i know what to do with. They are becoming a huge headache for me, esp, when my customer buys the product, watches it for 6 months, then Samsung wont cover to fix the problem and its supposedly in Warranty.
Sony seems to be the most reliable LCDs that we sell followed closely by Toshiba and Sharp.
Panasonic hands down is one of the best products on the market if not the best.
I personally own 2(two) Vizios, a 37″ LCD and a 42″ plasma and have gotten great service out of both.
I also have the 50″ Panasonic plasma 1080p(z80 series) and the 52″ Sony W series. Both are awesome though i had to pay for the quality i am very satisfied. I also would not recomend any new electronic without a esp(extended service plan) not an extended warranty since they cover mainly defects.
My best advice i can recommend is to shop by model numbers and not price. Look for best model for best price and dont get scammed by these cheaper models supposedly the same thing as Best Buy, HH Gregg, And Sears and other big name stores sell.
I have a 2006 Vizio P50 and just recently I can’t receive an hd signal, even tried a antenna setup.
Has any one lost the HD function on there Vizio and is there a fix
Bought a Vizio 37 Inch year and a half ago. Today it suffered the infamous “pop of death”. There is no red in the picture anymore and the sound has stopped working. I wish I had seen this website prior to my purchase. STAY AWAY FROM VIZIO!!!!
11th post down…
Hey Andrew. How’s your JOB at Circuit City??
Nice how you posted that your “BIG BOX” store would be around long after all of these manufacturers and also in particular “MOM AND POP” stores have gone. Pretty funny you IDIOT! Having worked for a mom and pop electronics and appliance store since i was 15, done electronics and appliance service, and now finally at 35 owning my own store i am here to tell anyone who will listen that the mom and pop self servicing dealer’s have some of the best recommendations to make because they will be the ones who have to service the set if you have problems. Meaning actually be able to get parts first of all and at a reasonable price, and if there are bigger problems deal with the company on your behalf. Their reputations and lively-hoods depend on it!!
Hope your unemployment checks are coming in on time for you Andrew you jacka$$!
My 47″ Vizio “died” a couple of times….meaning that it remained ON but no picture and I couldn’t turn it off with either the remote or front panel button. I had to pull the plug. After plugging it back in it worked fine. I contacted Vizio Tech.Supp. which was totally useless due to poor english and noise on their end. I was told I would have to go through a routine trouble shoot procedure via phone with the Rep. I told them the problem only occurred twice and suggested they have a Tech person visit. No Way. Anyway the Tech Rep got “official” with me giving me all the same B.S. you get from most Tech Support depts. these days. No more Vizio for me. Buy from a locally owned dealer who will take care of your problems. Vizio’s Tech Support and Warranty are useless.
We bought a Vizio L37 a little over a year ago. ANd it started shutting off over and over again. It got progressively worse so we called Vizio who proceeded to tell us our TV was a month out of warranty. They said that it was probably the Motherboard and that we would have to pay for it. They said that there were two things it could be and each where going to cost us $250+ each but once we opened them we couldn’t return them. Which means we would have had to pay over $500 out of pocket to guess which part was the correct part for my TV that wasn’t even a year old. We called local technicians and we quickly found out that not many places actually repair Vizio’s! I’ve found many complaints about the Vizio for the same problem I’ve had but with no solution to the problem on other independent websites. But Vizio only posts positive comments on their website. They where unwilling to assist me with my problem and for $500 I can get a whole new TV. I’ve been in customer service for years and this is the first time I’ve ever had this kind of a problem with a company. If they stood behind their product I feel they would have better policies in place and would be a lot more helpful to their customers when a serious problem arises. Personally I won’t buy a Vizio again, I was unimpressed with the product and with their customer service. So I personally cannot recommend this product. For those of you whom have had a good experience with your TV’s kudo’s to you. It doesn’t solve the problems the rest of us are having. Try having over $5000 of electronics and not one of them work and all under 2 years old. I’d say a bad investment on so called quality and “reputable” companies. Luckily my 10 y/o TV’s are still working just fine. Now I if only my new technology would work… Frustrating to say the least.
We just spoke with Andrew (customer service supervisor) who is a service rep from Vizio. He reffered to their televisions as disposable tv’s. He said that the best thing to do when you buy a Vizio is to purchase an extended warranty. That is the only way it would be worth buying one of these disposable TVs.
We have a problem with our 32 inch Vizio LCD flat screen. There is purple streaking through the picture. We have hardly used this TV and have only owned it for about 13 months. The first three weeks of that 13 months it sat wrapped as a 2007 Christmas gift, so we have actually only used it for 1 week beyond warranty. Vizio service will do nothing about it. I suppose Vizio is really a disposable TV. Put me down for participating in any Class Action Lawsuit that will develop.
I just purchased a Vizio 46in LCD 12/27/08 and then on Sunday the very next day I starting have the same problems it would just turn off by itself. And it has only gotten worst when you turn it back on sometimes there is sound and others no sound but there is a picture sometime a few minutes sometimes more but it does eventually turn itself off. I am definitely taking this back and going to a different brand.
No, you missed the point. There are a LOT of viable repairs out there. You considere 1000 dollars as throw away? For a lot of people thats a lot and a repair for 250 is very viable.
Not only that, vizio has very poor in warranty support. Therefore, the article is still vaild.
Maybe you should look around at your landfills, seeing all the crap going into them because of the disposable mentality.
You miss the point dude
Electronics arent worth repairing out of warranty, none are.
Not dvd players, not stereos, not tvs
They ARE ALL DISPOSEABLE. Where the hell have you been for the last 25 yrs.
The repair costs are generally prohibitive. In the 70′s, we replaced cheap tubes ,in the 80′s, we replaced circuit boards that cost 1/3 the price of the set, in the 90s they became totally disposable. If you dont like it, dont buy anything electronic.
I just got a 47″Vizio LCD 120hz from Sams. Have had it around 50 days and last night I saw red pixelation/color hues on a movie. Also a red line around the outside of the screen. Then I tried changing mode(movie,football,game etc)then the screen turned all red in all modes except game. Tried a regular television station and the same thing. No matter what I try to adjust nothing helps–what gives?
Since receiving my brand new Vizio 47″ that was replaced for the previous two, I have had no problems. Crossed fingers here. The nice thing about the newer model is that it has 4 HDMI ports where the original model had 2.
Now we will see if this one lasts longer than the original at 12 months, 3 weeks. I’m happy the re-manufactured tv had a defect and had to go back also.
So maybe the third TV will be the one. I still won’t buy another VIZIO.