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Best Buy Price Matches Amazon and Other On-line HDTV Sellers

October 17th, 2012 · 3 Comments · 3D HDTV, Connected TVs, LCD Flat Panel, LED LCD Flat Panels, News, Plasma

 

Best Buy is now price matching Amazon and 19 other e-tailers on HDTVs, audio components and other consumer electronics. However, they leave themselves an out and a suspend the policy during the year’s biggest retail week.  Learn all the details  after the break.

The new price match policy began on October 7.  Best Buy suspends price matching between the start of Black Friday week (Nov. 18) through Cyber Monday (November 26th).  The policy states it will “match the new, identical, immediately available current pre-tax appliance and electronics hardware products price for these designated major retailers: Amazon.com, Apple.com, Bhphotovideo.com, Buy.com, Circuitcity.com, CompUSA.com, Crutchfield.com, Dell.com, hhgregg.com, hp.com, homedepot.com, lowes.com, newegg.com, officedepot.com, officemax.com, Sears.com, Staples.com, Target.com, Tigerdirect.com, and walmart.com. Appliance and electronics hardware products include audio hardware, video hardware, cameras, camcorders, desktop computers, notebook computers, e-Readers, tablets, TVs, MP3 players, small appliances, major appliances, gaming handheld devices and consoles”.

We took a trip to our local Best Buy (BB) to test the new policy.  We choose the 55-inch LG 55LM8600. It is BB priced at $2199.99, the Amazon direct price is $385 less at $1814. We approached the sales clerk in the TV dept. He confirmed the Amazon price, then called over the dept. supervisor and he agreed to match it!

A Best Buy spokesperson told us all its floor personnel, referred to as “blue shirts” are trained to match prices under its new holiday policy. However, a blue shirt may reject a price match if it “does not make sense”. While the spokesperson would not elaborate as to what would not make sense, the policy gives Best Buy a very definite out. We surmise BB needs this escape route if Amazon (or others) decides to get down and dirty and offer hot selling TVs below cost.

 Save On The Best Selling HDTVs

Amazon Black Friday Deals

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More Deals On New 2012 HDTV Models

Amazon still has a number of advantages over Best Buy. While Amazon direct includes free shipping on almost all the TVs its sells, Best Buy stores charges $69.99 for delivery although they are currently waving the fee for  TVs 46-inches or larger. While brick and mortar stores always collect sales tax, Amazon is only required to collect sales tax in the states of California, Texas, Colorado, Kansas, Kentucky, New York, North Dakota, and Washington. For other pros and cons of on-line versus brick and mortar TV shopping read our article here.

 

The Policy

“Best Buy will match the new, identical, immediately available current pre-tax appliance and electronics hardware products price for these designated major retailers: Amazon.com, Apple.com, Bhphotovideo.com, Buy.com, Circuitcity.com, CompUSA.com, Crutchfield.com, Dell.com, hhgregg.com, hp.com, homedepot.com, lowes.com, newegg.com, officedepot.com, officemax.com, Sears.com, Staples.com, Target.com, Tigerdirect.com, and walmart.com. Appliance and electronics hardware products include audio hardware, video hardware, cameras, camcorders, desktop computers, notebook computers, e-Readers, tablets, TVs, MP3 players, small appliances, major appliances, gaming handheld devices and consoles. Best Buy will not price match accessories, during the return and exchange period or the online prices of third party vendors (Marketplace Vendors) on major retailer websites. Valid for purchases made between October 7, 2012 – November 17, 2012 and November 27, 2012 – December 24, 2012. Best Buy may amend these terms at any time. All other terms and conditions of the Best Buy Price Match Guarantee apply. See Store for details.”

 

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3 Comments so far ↓

  • Dave

    I think they implemented this policy to get out of the Death Spiral they’ve been in, regardless of manufacturers UPP decisions. They simply cannot compete and perhaps now they will. I surely will consider them for my new 55inch Plasma TV purchase. Something I would not have considered before.

  • Stringfellow

    @Matt – Thanks for the reminder on the move to UPP.
    @HD Guru – Thanks for the great article, and clarification on Matt’s point.

    Question – Do you think they will include manufacturer websites like HP.com, SONY.com, etc? They singled out Apple.com.

    PS. Thank you for the two “notify me” options. Will this affect prior posts? It would be nice if it notified me of replies to my old inquiries. :)

  • Matt

    Worth noting that they implement this policy only after many manufacturers move to a UPP inflating the online prices.

    While the mid to high end Samsungs and Sonys fall under UPP along with select LGs there are a large number of brands including Panasonic, Toshiba, Sharp (except for Elite and the 90-incher) that do not. This adds up to dozens brand name models as well as all the no-names that are discountable.

    HD Guru

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