Comments on: Best Buy Continues Its Schizo “Dual” Price Strategy + Next Week’s Best HDTV Deals Revealed

By: Sean

Sean — Thu, 15 Oct 2009 05:27:36 +0000

Don’t mess around. Go into Bestbuy and ask to speak with the TV expert, know the lowest available price and challenge the manager for a deal.

By: andrew

andrew — Tue, 13 Oct 2009 20:10:05 +0000

What to think about Panasonic’s dual price strategy!
For a TCP65V10 who is on their own website for 3.995,95 US dollar they ask in Europe “6.300″ Euro! This is about 9.000 US dollar. Who is … our hard e

By: The Dude AKA BBY HT Employee

The Dude AKA BBY HT Employee — Sun, 11 Oct 2009 06:18:37 +0000

Yes, Best Buy will match our on-line prices. However, when it comes to strictly on-line competitors, its up to managerial/supervisor discretion. Especially when some of these prices are soooo low, the store could essentially be LOSING money by a price match.

Secondly, prices always change Sunday.

I think we should just do away with B&M stores altogether and all TV’s should be sold online @ discounted prices. Better yet, let’s keep the stores, but eliminate all employees. Just the product,a lengthy description, and the price point. Pick it up, pay for it and get out.

This’ll help with the growing amount of “Look off-line, Buy online” consumers who ask home theater employees tons of questions, get pretty reliable answers (depending on the source) , then say “Forget you, I can get this television for 400 bucks less on Amazon, with free shipping, free delivery AND a service plan”. As a home theater associate who likes to think he knows his stuff (I’m humble lol) it feels like a waste of an hour or two to answer hundreds of questions, give thousands of answers, and receive ZERO back from customers. Yeah, it’s great to hear someone say, “Hey man, you know your stuff, and thanks for all the help”, but it doesn’t make up for how much money we just lost to a faceless entity.

Just remember folks, We don’t just ring you up and push you out the door. We’re people too.

By: Pete

Pete — Mon, 05 Oct 2009 23:48:53 +0000

I get a hard time getting B&M stores to match B&M stores… they have to see it (duh it’s in the sunday paper you don’t have your competitors ads?), then they have to call them to verify they have it stock. The other store most likely knows its just a price check and they just drag their feet. And it’s not fair to the other store wasting their time checking on stock with no possibility of a sale.

It’s not worth the trouble anymore… just buy it online.

The service is poor, pricing is poor, you pay sales tax… there is almost no reason to shop B&M.

By: Sean

Sean — Sun, 04 Oct 2009 19:26:31 +0000

Well, Chris…I guess it’s up to the store …because we do it at Store #377 in Prescott, Az.

By: Chris

Chris — Sun, 04 Oct 2009 19:13:50 +0000

@Sean..
Not only that, but weÃ¢â‚¬â„¢ll match any website price (plus their tax and shipping fees) on most products!

Oh, Really…. That is a first.. I was always told(not by just BB but other stores) there has to be a “brick and mortar location close by to match”, can not price-match to say newegg, or even Amazon.

Where is your store located.

By: Stephen

Stephen — Sun, 04 Oct 2009 05:47:52 +0000

Forget about differing prices, price history is where it’s at – http://camelbuy.com/

By: Steven

Steven — Sun, 04 Oct 2009 04:57:40 +0000

I agree Matt. This is truly the dumbest article I’ve read in a while. What store posts the next weeks sale prices before Sunday in store? If they are still different tomorrow, then you have a story.

By: Sean

Sean — Sun, 04 Oct 2009 04:02:20 +0000

So, being a HT specialist at Bestbuy, I can tell you that we always match our on-line prices. Not only that, but we’ll match any website price (plus their tax and shipping fees) on most products! It’s worth mentioning that often times our website will have higher prices than our circular.

Most of the time we will have a much larger selection than Sears and we (at least our store) will offer you 10% off if you apply for our credit card to match. Maybe 1% of our products would ever take a whole month to deliver, if we have it in stock, we advertise next day delivery!

Ask any associate to look up any stores advertised price in the store and we will match.

By: Matt

Matt — Sun, 04 Oct 2009 02:16:59 +0000

Check your info. Best Buy’s AD prices Change on SUNDAYS… meaning your “online price” on Saturday will be SATURDAYS price, and your circular will be SUNDAYS price.

Maybe check the online price on SUNDAY. being a “guru” i would think that you might know when the week starts, and ends, or at least be able to figure out that IF the circular starts TOMORROW, maybe todays online prices are TODAYS prices, not Tomorrows.

Bestbuy.com raised on line prices on just two models Sunday, and only the PN50B450 is the same price in the weekly circular and on line. The rest are still cheaper on line than in the weekly “sale” circular. I have made changes to reflect the new pricing.

HD GURU